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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

August 21, 2024

Jack was awesome, super helpful and kind. Dealership tried upselling me on some stuff but Jack was real the whole time. Thanks a bunch, first time buying car was great experience. More

by claired503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience at Toyota of Gladstone, especially your interaction with Jack. We're delighted to hear that he was helpful and kind, and that his authenticity contributed to a great first-time car buying experience for you. Jack is valued for his straightforward and sincere approach, and we're glad this resonated with you. We apologize if you felt any pressure regarding upsells; our intention is always to offer options that might enhance your ownership experience. We appreciate your feedback as it helps us improve our approach and ensure we maintain transparency and customer comfort in all interactions. Thank you again for choosing Toyota of Gladstone for your first car purchase. We're thrilled to have made it a memorable one, and we look forward to serving you in the future!

August 20, 2024

Made buying a vehicle very easy and efficient. Usually would have spend a very large section of the day More

by MICHAELW1987
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience at Toyota of Gladstone! We're delighted to hear that we were able to make the process of buying a vehicle easy and efficient for you. Our team is committed to providing a streamlined experience that respects our customers' time, understanding that traditionally, purchasing a car can be a lengthy process. We're glad that we could provide a more convenient approach, and we appreciate your feedback. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future, ensuring every visit is just as straightforward.

August 20, 2024

Fast friendly service, no high pressure to get things I didn't want, given a fair deal. More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luci Jordan
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience at Toyota of Gladstone! We are thrilled to hear that you appreciated our fast, friendly service and our no-pressure approach. Our team is dedicated to providing a fair and transparent experience for every customer, ensuring you feel comfortable and confident in your decisions. We're glad to know that you felt you received a fair deal and that your time with us was positive. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you back for any future automotive needs.

August 19, 2024

From the moment we met Ruben, we felt comfortable and confident he would do whatever was needed to get us the Highlander we were after. He is a true and honest gentleman. Toyota is lucky to have someone More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for such wonderful feedback about your experience with Ruben at Toyota of Gladstone! We're thrilled to hear that from the moment you met Ruben, you felt comfortable and confident in his ability to help you find the perfect Highlander. Ruben’s dedication, honesty, and hard work are qualities we greatly value, and we’re fortunate to have him on our team. Your kind words about Ruben truly highlight the exceptional service he provides, and we will be sure to pass along your compliments. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

August 19, 2024

I had very good experience buying my car from this dealer. I found Becka Stern knowledgeable, friendly and very efficient . I highly recommend them for a smooth, hassle-free purchase. More

by HAYMINAH23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us! We're delighted to hear that your car-buying process was smooth and hassle-free, and that Becka Stern provided you with knowledgeable, friendly, and efficient service. Becka is a valued member of our team, and we’re glad she helped make your experience so positive. We truly appreciate your recommendation and are happy that you chose Toyota of Gladstone for your purchase. We look forward to serving you again in the future!

August 19, 2024

Miguel really helped the sales process by make it easy. This is the 2nd time I have worked with him and each experience has been excellent. Miguel is a great asset for Gladstone Toyota and they are fortu More

by olsen.bill.wl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you so much for your kind words and for returning to Toyota of Gladstone! We're thrilled to hear that Miguel made your sales process easy and enjoyable for the second time. His dedication to ensuring a seamless experience truly makes him a valued asset, and we’re grateful for your recognition of his efforts. We're also glad to hear that Dusty in the finance department contributed to expediting the process. Both Miguel and Dusty strive to provide excellent service, and we’re fortunate to have them on our team. Thank you for choosing us again, and we look forward to continuing to serve you in the future!

August 19, 2024

This dealership was super clean well maintained the staff were all super helpful and got me a great deal!!! More

by Ben Hansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
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August 19, 2024

I would highly recommend Lina to anyone in the market for a new car. Her professionalism, friendliness, and dedication to customer satisfaction truly set her apart from other car salespeople. Thank you, More

by Alexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2024

Becka made the experience smooth and her knowledge and confidence about the product and the process are what would make me buy another car, and I work in the business! More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 18, 2024

Becka at Toyota of Gladstone really went above and beyond to make my first leasing experience end on a positive note. Despite some hiccups along the way that were completely out of her control, she remained More

by shayrenee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin in finance
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