Toyota of Gladstone

This is the second car where we got from. Really appreciate their professionalism and quality service Really appreciate their professionalism and quality service More

They were really good people to work with and also helpful and I’m really happy that I was able to get the truck of my dreams helpful and I’m really happy that I was able to get the truck of my dreams More

my experience was a positive one. Manuel and Ian were both very pleasant to work with. Very friendly and good since of humor. I highly recommend asking for either one of them. Love my Manuel and Ian were both very pleasant to work with. Very friendly and good since of humor. I highly recommend asking for either one of them. Love my 4runner!! More

They’re all professional and friendly they were willing to take time and negotiate quickly! to take time and negotiate quickly! More

Eric and the all of the staff at the dealership were very friendly, easy going and took the time to answer all of my questions. I would easily refer anyone looking for a Toyota to shop with Gladstone. friendly, easy going and took the time to answer all of my questions. I would easily refer anyone looking for a Toyota to shop with Gladstone. More

Manny was very helpful, at the end of the day he helped me get the truck I wanted; going above and beyond customer service! me get the truck I wanted; going above and beyond customer service! More

I was planning to visit 3 dealerships to look at cars I wanted. I chose to visit Gladstone Toyota first, because of Cassie’s friendliness on the phone. She was prompt answering my questions and sent me inf wanted. I chose to visit Gladstone Toyota first, because of Cassie’s friendliness on the phone. She was prompt answering my questions and sent me information about the vehicle quickly. Once there, I didn’t feel pressured into accepting a deal I didn’t want. I felt like she cared about me and was trying to help us get the deal we wanted. She’s has great people skills and is an asset to this dealership. She has a fun personality. I usually dread buying cars, but I left Gladstone feeling good about my purchase. I also really liked working with Momo. He’s knowledgeable, patient, and has a fun sense of humor. He took the time to do some extra math to show me the difference between leasing/ buying & just buying, so we were able to make an informed decision. We never went to the other 2 dealerships, because we got a good deal and were treated with respect and not just a sale. We will go to Gladstone again. I highly recommend Cassie & Momo. More

Really good service, attention, costumer service that I really recommend, I feel happy buying at Toyota Gladstone and with Manuel. really recommend, I feel happy buying at Toyota Gladstone and with Manuel. More

Updated: Gladstone has not contacted me nor done anything else to help resolve the issue. Becka was great to work with, helped me find exactly was I was looking for. But this dealership's business practice else to help resolve the issue. Becka was great to work with, helped me find exactly was I was looking for. But this dealership's business practices are really sketchy. Read every single number carefully every time they present you with the paperwork, because the finance people kept trying to add things without mentioning them to me, telling me "oh that's always charged." Same thing in the service department. I wouldn't have taken the extended warranty knowing what I know now about their service department. They tack on sales tax--there is no sales tax in the state of Oregon, Clackamas county, or the city of Gladstone. And they won't tell me what the charge was actually for; "oh everybody does that." No, they don't. I just spent over $3,000 on service at another mechanic, no extra unexplained charges were added. More

First of all, Kenny Kazam, saw an opportunity to take care of a customer and he did it. Extra mile category. Thank you Kenny! I’ll be back. care of a customer and he did it. Extra mile category. Thank you Kenny! I’ll be back. More