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Toyota of Gladstone
Gladstone, OR
6,913 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,913 reviews
October 19, 2022
Everyone was very friendly and patient with helping me pick the perfect car for me pick the perfect car for me More
by Karina
October 18, 2022
This was my first time ever buying a car. Eric Kalik and everyone that I spoke to at Toyota of Gladstone was so helpful and patient throughout the whole process. They made the process easy an Eric Kalik and everyone that I spoke to at Toyota of Gladstone was so helpful and patient throughout the whole process. They made the process easy and worked tirelessly to make the process go as fast as possible. I was very happy and pleased with their service! More
by Veronica L.
October 18, 2022
Eric was phenomenal! He listened to what I wanted and asked questions to make sure he understood. There was absolutely no pressure to buy my Rav4. He was more than willin He listened to what I wanted and asked questions to make sure he understood. There was absolutely no pressure to buy my Rav4. He was more than willing to send pictures as soon as it came off the truck. The communication was amazing. We will definitely be back and have already recommend led Eric to other family members and friends. Thank you so much Eric for being amazing! I personally work customer service and have high expectations. Eric exceeded those expectations. More
by cassieklock
October 18, 2022
I was looking for a miracle, and this team delivered. They were fun, professional, friendly and … kind! I would be happy to use them again. They were fun, professional, friendly and … kind! I would be happy to use them again. More
by Buildingofficial
October 17, 2022
We were approached 20 seconds after getting out of the car. We had spoken to Maricela on the phone and was ready and waiting for us and our dog upon arrival. She even had dog treats which was an added bon car. We had spoken to Maricela on the phone and was ready and waiting for us and our dog upon arrival. She even had dog treats which was an added bonus. Very knowledgeable about the vehicle and answered all of our questions we had. We drove over 3hrs to get our truck and would 110% come back with the service we received. Thank you again! More
by dcboarder85
October 16, 2022
Great service and costumer service, friendly staff excellent seller service marco garcia I'm happy with my truck. excellent seller service marco garcia I'm happy with my truck. More
by Jeffersonvasquez2906
Employees Worked With
October 16, 2022
Super happy with Nan she was very helpful with getting me the car I wanted. Now the dealership, forced to buy some packages instead of a mark up is better but some items of those packages weren’t installed the car I wanted. Now the dealership, forced to buy some packages instead of a mark up is better but some items of those packages weren’t installed after I got the car. Also prices from the service department are ridiculously high. I was charged $80 to install something that probably took 5 minutes or less. Also parts, sales and service don’t seem to talk to each other so if you order some parts, it’s really difficult to get them installed. More
by gmacfly
Employees Worked With
Nan Velasquez
October 15, 2022
Toyota of Gladstone is a no pressure dealership with reliable presentation. It is also clean and comfortable. reliable presentation. It is also clean and comfortable. More
by sarahowens826
