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Toyota of Gladstone

Gladstone, OR

4.9
6,915 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,915 reviews

January 15, 2023

Working with Kenny and Gladstone Toyota was a pleasant stress free experience. This is our third car purchased from them. Kenny was very courteous and diligent about explaining features of the car and an More

by Janchristianson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Toyota of Gladstone responded

Jan, we appreciate your business.

January 15, 2023

Very warm welcoming group of people. It made my buying experience feel absolutely wonderful. Thank you Carl @ Gladstone Toyota. More

by tacomaTalyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan the man
Jan 16, 2023 -

Toyota of Gladstone responded

Talyn, thank you for recognizing Carl's service during your purchase!

January 14, 2023

My experience at Toyota Gladstone was above and beyond my expectations when getting my first new car. My salesman Marco was very helpful, thorough, and made the whole experience simple and stress free. I lov More

by Rlodeski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Jan 14, 2023 -

Toyota of Gladstone responded

Thank you so much Rian! We are so happy to have been able to help you find the right car for you. Welcome to the family.

January 14, 2023

Be Very Cautious. This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” th More

by Aaron
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
David Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Dustin
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Abboud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boudjeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Graff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Matthews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Mezghiche, Muhammad Khan
Jan 14, 2023 -

Toyota of Gladstone responded

Thank you for sharing this with us Aaron. We appreciate your honesty and can understand your frustration. We are ruled by technology that is backed by the human touch and sometimes things do fall through the cracks. The truck you found on our Express Store was actually sold to another dealership and was priced at that discount to the public before that took place and that discount was based on that VIN it was not an open offer on all our Tacomas that were in stock or incoming units at that time. We are still open to discussing a discount on another unit with you but we can not offer that pricing any longer. This is not a bait and switch as we do not have a need nor do we have the desire to mislead anyone into doing business with us. We are a full disclosure dealership and it does say on our Express Store That all vehicle prices are subject to change and vehicles are subject to prior sale and may not be available when you are ready to purchase. In short, we do our best but sometimes fall short we own that and apologize for our misgivings. Thank you for understanding. Kindly Toyota of Gladstone Management

January 14, 2023

Un surper trato muy profesionales me ayudaron en todo lo que buscaba me encantó su manera de ayudar alas persona muchas gracias Manuel More

by Luismmghtc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emileigh Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Paez
Jan 16, 2023 -

Toyota of Gladstone responded

Gracias!

January 13, 2023

Wendal and David are amazing! If you’re looking for an incredible mountain man and financial person to help sell you a car, go see them! Wendal is as cool as a mountain breeze and More

by elizabethmagmer97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Jan 13, 2023 -

Toyota of Gladstone responded

Thank you so much Elizabeth! We are so happy to have had the opportunity to help you. Welcome to the Toyota of Gladstone family.

January 11, 2023

Cassie was a great help in order to get my pretty new 4Runner TRD 2023 More

by RCM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan
Jan 12, 2023 -

Toyota of Gladstone responded

Thank you for your business, and welcome to the Toyota of Gladstone family!

January 11, 2023

I purchased my last three Tacoma's at Gladstone. Carl Chestnut has been my point of contact. Calm, a good thinker and helping me feel like he was trying to do the right thing. The dealership came More

by Bret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Toyota of Gladstone responded

Bret, we appreciate your kind words about working with Carl Chestnut, and thank you for being such a loyal Toyota of Gladstone customer!

January 11, 2023

Very professional and responsive to my questions about the vehicle I was purchasing and the trade-in value of my car. More

by Vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Velasquez
Jan 12, 2023 -

Toyota of Gladstone responded

Vicki, thank you for your feedback!

January 09, 2023

The car buying experience with Lina and Toyota of Gladstone team was excellent and seamless. Lina went a love and beyond which I really appreciate. More

by petesingson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Toyota of Gladstone responded

We appreciate your business, and welcome to the Toyota of Gladstone family!

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