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Toyota of Gladstone

Gladstone, OR

4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

September 18, 2024

I recently purchased a vehicle from Toyota of Gladstone, and I couldn’t be happier with the overall experience. While the process took a bit longer than expected due to waiting for the car to arrive in inve More

by svandyke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone and for taking the time to share your experience! We're delighted to hear that you are happy with your new vehicle and the service you received from Miguel. While we apologize for the wait due to inventory arrival, we are glad that Miguel was able to make the process as smooth and painless as possible for you. Efficiency and clear communication are key priorities for us, and it's wonderful to know that handling most of the transaction via email was convenient for you. Miguel is indeed a valued member of our team, known for his dedication and professionalism, and your recognition means a lot to us. Thank you for your high recommendation, and we're thrilled to have met your expectations. Enjoy your new car, and we look forward to serving you again in the future!

September 16, 2024

Helped deliver my new car home. Thank you, very much appreciated! Went above for sure! More

by kochcharlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We're delighted to hear that you appreciated the delivery service for your new car. At Toyota of Gladstone, we aim to go above and beyond to ensure our customers have a convenient and exceptional experience. Your satisfaction is very important to us, and knowing that we were able to make the process easier for you is truly rewarding. Thank you for choosing us, and we look forward to serving you again in the future.

September 15, 2024

Kassandra Was amazing! She showed me the exact kind of car I was looking for and got me in and out of the dealership so quick! More

by tidennis3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing such a wonderful review! We are thrilled to hear about your positive experience with Kassandra at Toyota of Gladstone. It's great to know that she was able to quickly and efficiently find the exact car you were looking for. Kassandra is a valued member of our team, known for her dedication and ability to make the car buying process as smooth as possible for our customers. We're glad she could assist you effectively. Thank you for choosing Toyota of Gladstone. We appreciate your feedback and look forward to serving you again in the future!

September 15, 2024

Fantastic experience over all. Everyone I worked with was great and personable to work with. More

by JM25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you so much for your fantastic review! We're delighted to hear that you had a great experience at Toyota of Gladstone and found our team to be personable and helpful. Our staff aims to provide the best customer service and make every interaction enjoyable and efficient. We appreciate you taking the time to share your positive feedback and are thrilled to have met your expectations. Thank you for choosing Toyota of Gladstone, and we look forward to continuing to serve you in the future.

September 14, 2024

Clean, big, friendly. Some dealerships you feel like you’re getting scammed not this one! Really great group of people. More

by Jleo897
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for highlighting what makes Toyota of Gladstone stand out! We are delighted to hear that you found our dealership clean, spacious, and welcoming. Our team strives to create an environment where every customer feels comfortable and confident in their interactions with us, without the pressure often felt at other dealerships. We're grateful for your recognition of our team's efforts to provide a transparent and friendly service. Your feedback is invaluable, and we're glad you had a positive experience with our great group of people. Thank you for choosing Toyota of Gladstone, and we look forward to continuing to serve you with the same level of honesty and friendliness in the future.

September 14, 2024

Luci, Martin, and John made my first car buying experience great. They all explained everything very well and made the process very smooth. More

by Allyssachhoeung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luci Jordan
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your first car buying experience with us at Toyota of Gladstone! We are thrilled to hear that Luci, Martin, and John provided you with a smooth and informative process. Our team is dedicated to ensuring that every customer understands each step and feels confident in their decisions, especially when it's their first time purchasing a car. We're glad that your experience was a great one, and we appreciate your kind words about our team members. Thank you for choosing Toyota of Gladstone for this significant milestone. We look forward to serving you again in the future and hope you enjoy every mile in your new car!

September 14, 2024

Ricardo was great! He was knowledgeable and helpful during the entire process. He was able to quickly help me find what I was looking for and was also great with my tod More

by Laurafarnitano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience with Ricardo! We’re thrilled to hear that he was knowledgeable, helpful, and made the car-buying process smooth and enjoyable for your entire family. It’s fantastic to know that he could quickly help you find what you were looking for while also making sure your toddler and husband felt welcome. We truly appreciate your trust in Toyota of Gladstone, and we look forward to assisting you and your family again in the future!

September 14, 2024

Ricardo was super helpful, very patient, knowledgeable. The dealership is a well run ship, no complaints More

by scott.howell28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your fantastic feedback! We’re delighted to hear that Ricardo was super helpful, patient, and knowledgeable throughout your experience. It's great to know that you found the dealership to be well-run and that you had no complaints. We truly appreciate your trust in Toyota of Gladstone and look forward to serving you again in the future!

September 14, 2024

The Dealership was well organized, and easy to work with. Appreciate the informative and nice staff! More

by jasmineE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We're delighted to hear that you found our dealership well-organized and easy to work with. It's wonderful to know that our staff provided informative and friendly service, and we truly appreciate your feedback. We look forward to serving you again in the future at Toyota of Gladstone!

September 14, 2024

Very impressed and satisfied with my experience at Gladstone Toyota. Ricardo was so helpful and always friendly with updates about my car coming from the factory. Purchase day was amazing, he was flex More

by Shelbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM, didn’t remember his name, 5 stars
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your incredible experience with us! We're thrilled to hear that Ricardo was so helpful and friendly throughout the entire process, keeping you updated on your car from the factory and making purchase day a smooth and flexible experience. It's great to know that our team, including the GM, went above and beyond to ensure your satisfaction, even after you took your car home. We're truly grateful for your kind words and for choosing Toyota of Gladstone. It means a lot to us that you consider this your best car-buying experience. We look forward to serving you again in the future!

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