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Toyota of Gladstone
Gladstone, OR
6,918 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,918 reviews
May 22, 2023
I wanted my oil changed! !2hrs later had to find out where my truck was...Was told they rotated the tires only.......The recite was not in my name but my husbands who has noth !2hrs later had to find out where my truck was...Was told they rotated the tires only.......The recite was not in my name but my husbands who has nothing to do with the truck I asked them to change that they did not....So no oil change 2 hrs later..I am not very satisfied with Toyota at all!!!!!!!!And I had a appointment early in the morning. What a joke....... More
by pat ruffing
May 21, 2023
We friendly, accommodating, understanding, beautiful store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 y store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 years!! Thank you More
by Helenwb
May 21, 2023
We've been going to this dealership because of Kenny. He is very fair to work with and provide exceptional customer service. He is very fair to work with and provide exceptional customer service. More
by LIFEBALANCE101
May 21, 2023
Kenny was wonderful, professional and kind like always. This is the second car we purchased and always ask for Kenny. This is the second car we purchased and always ask for Kenny. More
by Leticiauribe428
May 21, 2023
This is my second time purchasing a vehicle with Kenny and its always a great experience he is cery helpful and always does the best to get you a great deal. HIGHLY recommend him. and its always a great experience he is cery helpful and always does the best to get you a great deal. HIGHLY recommend him. More
by Leticiayu19
Employees Worked With
May 21, 2023
Very respectful helpful loved working with him, knows his job and is a good communicator job and is a good communicator More
by Helenwb
May 20, 2023
Kenny made the process easy. We're happy with the new 4runner. Thanks again Kenny! We're happy with the new 4runner. Thanks again Kenny! More
by csandner
Employees Worked With
May 20, 2023
We had a wonderful sales person. Spent a lot of hours with us. Raul helped us find the car I wanted and could afford. He did so in a patient and considerate manner which I am ver Spent a lot of hours with us. Raul helped us find the car I wanted and could afford. He did so in a patient and considerate manner which I am very grateful for. There was a second fob which he located and mailed to me. A pleasant phone call to let me know the fob was on the way and asked if there was anything else I needed. The dealership was wonderful in helping my daughter and I navigate the financing and all the paperwork. I will not hesitate to send anyone to Toyota of Gladstone. More
by Renpenjr
May 20, 2023
Salesman Bob Peterson was very professional & patient throughout as we changed our preferences! Highly recommend! throughout as we changed our preferences! Highly recommend! More
by flyboy
May 20, 2023
Eric was so kind, funny, and all around a great guy. Very patient and made everything very easy. If Eric helps you out you know you’re in good hands! Very patient and made everything very easy. If Eric helps you out you know you’re in good hands! More
by Tony hunt
