Toyota of Gladstone

Toyota of Gladstone responded

Thank you so much for returning to Toyota of Gladstone and for sharing your positive experience! We're thrilled to hear that Becka, Seth, and Martin made your visit fantastic and pressure-free. Our team strives to create a welcoming and supportive environment, so it’s rewarding to know we succeeded with your experience. As a valued repeat customer, your satisfaction is especially important to us, and we're delighted that you found the perfect vehicle during your visit. Thank you for choosing us once again, and we look forward to continuing our relationship in the future.

Toyota of Gladstone responded

Thank you for your feedback and for choosing Toyota of Gladstone. We're glad to hear that you found our dealership nice, but we apologize for the confusion regarding the final price of your vehicle. Transparency in pricing is very important to us, and we regret any miscommunication that occurred during your purchase process. We appreciate your understanding regarding the adjustment, although we recognize that it is crucial to ensure all details are clearly communicated from the outset. We are taking your feedback seriously and will use it to improve our processes to prevent similar situations in the future. Thank you for your overall positive remarks, and we hope to provide you with an even smoother experience next time. If there is anything more we can do to assist you or further address your concerns, please do not hesitate to reach out to us.

Toyota of Gladstone responded

Thank you so much for your glowing review! We're thrilled to hear that Luci and Seth provided you with the best customer service during your visit to Toyota of Gladstone. Our team is dedicated to creating seamless and outstanding experiences for every customer, and it's wonderful to know that we achieved this with you. Your praise and satisfaction are incredibly meaningful to us. We'll make sure to pass along your kind words to Luci, Seth, and the rest of our team. Thank you for choosing us, and we look forward to welcoming you back for any future needs.

Toyota of Gladstone responded

Thank you for taking the time to share your experience at Toyota of Gladstone. We're delighted to hear that Alberto provided excellent service in helping your family purchase a new car. We strive to ensure all our customers receive personal and attentive support, and it sounds like Alberto hit the mark! We appreciate your recommendation and are thrilled you chose our dealership for your family's automotive needs. We'll make sure Alberto receives the recognition he deserves. Thank you again for your kind words, and we look forward to serving you and your family in the future.

Toyota of Gladstone responded

Thank you for taking the time to share your experience at Toyota of Gladstone, even though you decided on a different vehicle. We're delighted to hear that your time spent with Bobby was informative and enjoyable. Our team is dedicated to providing knowledgeable and friendly service, and it's wonderful to know that Bobby exemplified these qualities during your visit. We appreciate your feedback and are glad that you had a positive experience. Should you ever reconsider or have any further questions about our vehicles, Bobby and the rest of our team would be more than happy to assist you again. Thank you for considering Toyota of Gladstone, and we wish you the best with your new vehicle.

Toyota of Gladstone responded

Thank you for your kind words about your experience with Raul Doroteo at Toyota of Gladstone. We are thrilled to hear that he was instrumental in making your visit a positive one. Raul is a valued member of our team, and his commitment to providing excellent service truly makes a difference. We appreciate you taking the time to share your experience and are so glad you chose Toyota of Gladstone. We'll be sure to pass your compliments on to Raul. Thank you for your feedback, and we look forward to serving you again in the future!

Toyota of Gladstone responded

Thank you so much for your wonderful feedback! We are delighted to hear about your positive experience with Lina and appreciate your compliments on her excellent communication skills. We strive to provide a seamless and efficient process for all our customers, and it's great to know that Lina and our dealership met your expectations. Your comments about our vehicle selection and the overall atmosphere at Toyota of Gladstone are greatly valued. We aim to create a welcoming environment for all visitors, and it's rewarding to hear that we succeeded. Thank you for choosing Toyota of Gladstone, and we look forward to welcoming you back in the future. We'll make sure Lina knows how much you appreciated her help!

Toyota of Gladstone responded

Thank you so much for your loyalty and for choosing Toyota of Gladstone once again for your vehicle purchase! We're thrilled to hear that you are satisfied with your second Certified Used Corolla, and that you found our pricing, selection, and service to your liking. It's always rewarding to hear that our team, particularly your salesperson, made your experience wonderful. We strive to provide excellent service and value to every customer, and your recommendation to family and friends is the highest compliment we can receive. Thank you again for sharing your positive feedback. We look forward to continuing to serve you and your loved ones in the future.

Toyota of Gladstone responded

Thank you for sharing your excitement about your new car and for the lovely feedback about your experience with Luci at Toyota of Gladstone! We are thrilled to hear that you're loving your new vehicle and that Luci was able to contribute to a great car-buying experience. We strive to provide outstanding service, and it sounds like Luci exemplified these efforts. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. We’ll make sure Luci receives your kind words; she’ll be delighted to hear them! Thank you for choosing Toyota of Gladstone. Enjoy every mile in your new car, and we look forward to seeing you again in the future!

Toyota of Gladstone responded

Thank you for sharing your experience at Toyota of Gladstone! We're thrilled to hear that you found our dealership efficient and accommodating. It’s our priority to ensure that all our customers feel comfortable and supported, especially when making important decisions like purchasing a vehicle. We are delighted that Kasandra was able to provide you with the knowledge and patience you needed to make your choice between the 4Runner and the Tacoma. Her commitment to being supportive, patient, and transparent is a wonderful example of the high standards we set for customer service. Thank you for choosing Toyota of Gladstone based on a friend’s recommendation, and we're so glad that we lived up to your expectations. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!