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Toyota of Gladstone

Gladstone, OR

4.9
7,475 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,475 reviews

February 16, 2024

This dealership is Great! They really take the time with their Clients and really Care about the Client’s Experience!! More

by bradcard32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your positive experience with Toyota of Gladstone! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. At Toyota of Gladstone, we are committed to providing exceptional service to all our clients, and we're delighted to hear that our team took the time to ensure your satisfaction and cared about your experience. Your feedback means a lot to us, and it motivates us to continue delivering top-notch service to all our customers. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

February 15, 2024

She was presented with a tough situation and a tough customer and she handled it with ease and care. Very gentle soul. More

by krstoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Elder, Maricela Perez
Feb 22, 2024 -

Toyota of Gladstone responded

We sincerely appreciate your kind words regarding your recent experience with us at Toyota of Gladstone. It's wonderful to hear that Maricela handled your situation with such ease and care. Our team is committed to providing exceptional service, even in challenging situations, and we're thrilled to hear that Maricela exemplified this commitment during your visit. Your recognition of her gentle approach means a lot to us. Thank you for choosing Toyota of Gladstone, and please don't hesitate to reach out if there's anything else we can assist you with. We look forward to serving you again in the future.

February 15, 2024

Maricela was so nice to work with, no pressure at all. Brian too was so nice. My son who was with me, bought a Toyota pickup at a different dealership and he said this went so much smoother than his deal. More

by jgoar7
Recommend Dealer
Yes
Employees Worked With
Brian, Maricela Perez
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Maricela and Brian at Toyota of Gladstone! We're delighted to hear that you had a smooth and pressure-free car-buying experience with us. At Toyota of Gladstone, we prioritize providing exceptional customer service and making the car-buying process as seamless as possible. We're thrilled that Maricela and Brian exceeded your expectations and made your experience enjoyable. We appreciate your feedback and your son's comparison to his previous dealership experience. It's our goal to ensure every customer feels valued and receives the best service possible. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you for choosing Toyota of Gladstone. We look forward to serving you and your family again in the future.

February 15, 2024

It was a smooth car buying experience overall. More extensive inventory than many other local dealerships. More

by grepgav
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience with us at Toyota of Gladstone! We're thrilled to hear that your car-buying process was smooth and that you found our inventory extensive. At Toyota of Gladstone, we strive to provide a wide selection of vehicles to meet the diverse needs of our customers. We're delighted that our inventory met your expectations and made your car-buying experience more convenient. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Thank you once again for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you again in the future.

February 14, 2024

it was a long but very good experience. Lina is very kind and the Toyota is very efficient and professional. More

by rosynaortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

February 13, 2024

Every one was very helpful specially JC and Sami for making everything easy and explaining what best for me. Thank you again. For sure I’ll do more business with Sami and JC in the future. More

by MAZEN163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Castino
Feb 15, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 13, 2024

We were there for almost 6 hours so that was excessive. People were nice though. More

by suzieneff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Mkrtychyan
Feb 15, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 13, 2024

I was very impressed with the service Lina provided! She is very professional and considerate. A true Joy to work with! Toyota of Gladstone is fortunate to have people like her on staff. Now, regarding More

by jckubik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

February 12, 2024

Emileigh Coen was super nice and extremely helpful she understood my needs for a car and my dislike about cars we looked at and worked around those we ended up finding a car that I loved in less then an h More

by Taylorclark102602
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

February 12, 2024

Emileigh helped used through the process of purchasing a quality used vehicle. She made the whole process go smooth and efficiently and was great at covering all details with the car and paperwork throughly More

by Neil C
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Feb 15, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new to you!

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