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Toyota of Gladstone

Gladstone, OR

4.9
7,474 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,474 reviews

February 18, 2024

I was searching for a new Highlander Hybrid for almost 2 years now, and Bobby at Gladstone Toyota was able to secure one for me, and just yesterday he helped me to finish the purchasing process smoothly. Bo More

by scottyin
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

We're thrilled to hear that you had a great experience at our dealership, and we sincerely appreciate you taking the time to share your feedback with us. It's fantastic to know that Octavio made the entire process even better for you and was an absolute pleasure to work with. At Toyota of Gladstone, we strive to provide exceptional customer service, and Octavio exemplifies our commitment to delivering a personalized and enjoyable car-buying experience. Your kind words mean a lot to us, and we're delighted to hear that Octavio stood out as the most pleasant and personable salesperson you've encountered. Thank you for choosing Toyota of Gladstone for your automotive needs, and for placing your trust in us. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and appreciate your ongoing support!

February 18, 2024

We were very pleased with our buying experience today. Everyone, including Lina wer very professional and helpful throughout the process. It was a pleasure doing business with you. More

by laurinlarsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Castino
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive buying experience with us! We're thrilled to hear that you were pleased with the service provided by Lina and our team at Toyota of Gladstone. At Toyota of Gladstone, we strive to provide a professional and helpful experience for all our customers, and we're delighted to know that we succeeded in making your car buying process a pleasure. We truly appreciate your business and the opportunity to assist you with your purchase. If you have any further questions or need assistance in the future, please feel free to reach out to us. Thank you once again for choosing Toyota of Gladstone. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!

February 17, 2024

The service that I've received from this dealership was Awesome. I've been communicating with Wilsonville Toyota & Gladstone Toyota with my car purchase. Wilsonville Toyota did not fight for my service. Al More

by stomperX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your recent experience with us at Toyota of Gladstone. We are thrilled to hear that Lina, Annie, and George went above and beyond to ensure you received exceptional service throughout your car-buying journey. At Toyota of Gladstone, we are committed to prioritizing our customers' needs and providing a personalized experience tailored to each individual's financial situation. We understand the importance of finding a vehicle that fits both your budget and your needs, and we're delighted that Lina, Annie, and George were able to assist you every step of the way. Your recommendation means the world to us, and we truly appreciate your trust and confidence in our dealership. We will be sure to pass on your kind words to Lina, Annie, and George, as they exemplify the level of service we strive to deliver to all our customers. Once again, thank you for choosing Toyota of Gladstone. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

February 17, 2024

The dealership was simple to deal with and even came down some which is what sealed the deal .. Maricela is the one who deserves all the credit she was what made everything so simple and smooth . She was kno More

by Andrewj381
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Perez
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with us at Toyota of Gladstone! We greatly appreciate your kind words and are thrilled to hear that Maricela provided you with exceptional service during your visit. At Toyota of Gladstone, we prioritize providing a seamless and straightforward car-buying experience for our customers, and we're delighted that Maricela's knowledge and efficiency contributed to making your experience enjoyable. Your satisfaction is our top priority, and we're glad we could meet your expectations. We'll be sure to pass along your compliments to Maricela, as recognition of her outstanding efforts is highly valued. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future!

February 17, 2024

Dusty was awesome! ! He was helpful, knowledgeable, funny, kind, inquisitive, respectful and displayed integrity. He had answers for most of my questions, and for the on More

by Lukeglassett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you sincerely for taking the time to share your positive experience with Dusty at Toyota of Gladstone! We're delighted to learn that Dusty provided you with outstanding service and made your car buying journey a pleasant one. At Toyota of Gladstone, we strive to deliver knowledgeable and respectful assistance to all our customers, and we're thrilled that Dusty went the extra mile to meet your needs. Your generous praise regarding Dusty's helpfulness, integrity, and engagement with your daughter is greatly valued by our team. Your business is highly appreciated, and we're grateful for the opportunity to assist you with your purchase. Should you have any further inquiries or require assistance in the future, please feel free to reach out to us. Once again, thank you for choosing Toyota of Gladstone. We extend our warmest wishes for many enjoyable miles in your new vehicle!

February 16, 2024

Bobby was Amazing ! easy to work with him and good communication - Really helpful . Great Work More

by Diemngocpham
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Bobby provided you with an amazing car-buying experience at Gladstone Toyota. Bobby takes pride in offering excellent service, effective communication, and making the car-buying process as smooth as possible for our valued customers. It's fantastic to know that he exceeded your expectations and helped you find the perfect vehicle. Your satisfaction is our top priority, and we're delighted that Bobby's assistance made your experience truly enjoyable. If you ever need anything else or have any questions, please feel free to reach out to us. We're always here to help. Thank you again for choosing Gladstone Toyota, and we appreciate your recommendation. We look forward to serving you for many years to come!

February 16, 2024

While I did not end up purchasing from Gladstone, Emileigh was a total gem! She was very knowledgeable, flexible and kind! I will certainly consider this dealership for future needs, despite being in More

by Postma08
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, even though you ultimately did not make a purchase at Toyota of Gladstone. We greatly appreciate your feedback and are delighted to hear about your positive interaction with Emileigh. At Toyota of Gladstone, we take pride in providing outstanding customer service to all our guests, and it's wonderful to hear that Emileigh's knowledge, flexibility, and kindness left a lasting impression on you. We understand the importance of building relationships with our customers, even if they are located in other states, and we're grateful for the opportunity to assist you with your future automotive needs. Should you ever reconsider purchasing from us or if there's anything else we can assist you with, please don't hesitate to reach out. We would be more than happy to help in any way we can. Thank you once again for considering Toyota of Gladstone, and we hope to have the opportunity to serve you in the future.

February 16, 2024

This was my second vehicle from Gladstone Toyota. I’ll definitely shop with them in the future. More

by Tim DeRosett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for choosing Gladstone Toyota once again for your recent vehicle purchase! We are thrilled to have earned your trust and loyalty for the second time, and we appreciate your continued support. At Gladstone Toyota, we strive to provide our customers with exceptional service and a seamless car-buying experience, and we're delighted to hear that you had another positive experience with us. Your satisfaction is our top priority, and we're committed to exceeding your expectations each time you visit our dealership. We truly value your business and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing Gladstone Toyota, and we can't wait to assist you with your automotive needs in the years to come!

February 16, 2024

Emileigh specifically was great to work with, and very communicative. Gladstone dealership was local and made the transaction smooth and easy for us. More

by ingridbergmann12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Emileigh provided you with excellent service and made your car-buying process smooth and easy at Toyota of Gladstone. Emileigh takes pride in ensuring clear and effective communication with our customers, and we're glad to hear that she met your expectations. Making transactions seamless and hassle-free is always our goal, and we're delighted that you found our dealership convenient and accommodating. Your satisfaction is important to us, and we're grateful for your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Toyota of Gladstone. We appreciate your business and look forward to serving you again in the future.

February 16, 2024

This dealership is Great! They really take the time with their Clients and really Care about the Client’s Experience!! More

by bradcard32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your positive experience with Toyota of Gladstone! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. At Toyota of Gladstone, we are committed to providing exceptional service to all our clients, and we're delighted to hear that our team took the time to ensure your satisfaction and cared about your experience. Your feedback means a lot to us, and it motivates us to continue delivering top-notch service to all our customers. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

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