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Toyota of Gladstone

Gladstone, OR

4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

September 29, 2024

JOSE ES UN EXELENTE VENDEDOR SOBRE TODO TIENE MUCHA PASIENCIA Y ME ENCANTO EL SERVICIO Y ATENCION QUEME BRINDO GRACIAS QUEDE MUY CONTENTA CON LA COMPRA DEMI CAMIONETA More

by María Diaz
Recommend Dealer
Yes
Employees Worked With
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Becka Stern did a great job getting the car I wanted and explaining all the quirks and features of it. Thank you! More

by alexurs15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

September 29, 2024

I really appreciate Becka assistance in surprising my wife with the car by driving it to my house and allowing me to do the paperwork here. More

by bknictaymike
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

September 29, 2024

He’s very helpful and through. The process was very smooth and fast, 100% recommend. Thank you and looking forward to doing more work with you. More

by sawwan_88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

September 27, 2024

Cassandra helped us out and did a great job for us. We very much enjoy the car and it’s performing very well. The transmission oil change went well. You guys got us in quickly for an appointment and we More

by conniejo58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us! We’re delighted to hear that Cassandra did a great job assisting you and that you’re enjoying your car's performance. It’s also wonderful to know that the transmission oil change went smoothly and that we could get you in quickly for your appointment. We truly appreciate your kind words and your trust in Toyota of Gladstone. We look forward to serving you again in the future!

September 27, 2024

Manuel was great excellent service! I’ll recommend him to friend and family thanks Manuel More

by Licseabogado
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback! We're thrilled to hear that Manuel provided you with excellent service. Your recommendation to friends and family means the world to us, and we're glad Manuel made such a positive impact on your experience. Thank you for choosing Toyota of Gladstone, and we look forward to assisting you and your loved ones in the future!

September 26, 2024

Ruben and Gladstone were both very responsive and very helpful throughout the process. I would definitely buy from them again. More

by DBARONE2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing such positive feedback about your experience with Ruben and our team at Toyota of Gladstone! We're delighted to hear that you found the service responsive and helpful throughout your purchasing process. It’s our goal to provide exceptional service to every customer, and we’re thrilled to know that Ruben and our team met your expectations. We appreciate your willingness to choose us again in the future, and we look forward to the opportunity to serve you once more. Thank you for choosing Toyota of Gladstone, and see you next time!

September 25, 2024

Manny and the rest of the team at Toyota of Gladstone made the process very efficient and smooth. There was great communication and transparency from start to finish. More

by jordan.s.frasier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with Manny and our team at Toyota of Gladstone! We're thrilled to hear that the process was efficient and smooth, and that you appreciated the communication and transparency throughout your interaction with us. We strive to provide an outstanding customer experience, and it's encouraging to know that we've succeeded in making your visit both enjoyable and hassle-free. Your feedback is invaluable as we continue to enhance our services. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

September 23, 2024

Great experience. Very helpful in making the process go smoothly. able to take in my trade and work with me well. very friendly. More

by ANDREWJERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for sharing your great experience at Toyota of Gladstone! We're delighted to hear that our team was able to assist you smoothly with your trade-in and made the overall process enjoyable and friendly. Our aim is always to provide helpful, efficient service and ensure our customers feel well-supported throughout their visit. We appreciate your feedback and are glad you chose to work with us. We look forward to assisting you again in the future!

September 23, 2024

Becka and the entire team were so gracious and friendly. They made me feel welcome and even found me some food to help with my diabetes during the purchase. More

by Harvey Bell
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Gladstone responded

Thank you so much for your kind words about Becka and our team at Toyota of Gladstone! We're delighted to hear that you felt welcomed and well cared for during your visit, especially with our team's attention to your needs regarding your diabetes. Our goal is to make every customer's experience as comfortable and supportive as possible, and it's heartwarming to know we were able to assist you effectively during your purchase. Your satisfaction and well-being are our top priorities. Thank you for choosing Toyota of Gladstone, and we hope to see you again soon for any of your automotive needs.

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