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Toyota of Gladstone

Gladstone, OR

4.9
6,922 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,922 reviews

October 02, 2023

Our salesperson, Eric Kalik, was very helpful and friendly and helped to make the sale experience very positive. Overall, our experience with Eric and the dealership, Toyota of Gladstone, was great! More

by abtemple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to leave such a positive review about your experience with us at Toyota of Gladstone! We're delighted to hear that your salesperson, Eric Kalik, was helpful and friendly throughout your car-buying journey, making the experience a positive one. Our team at Toyota of Gladstone strives to provide exceptional service, and we're thrilled that Eric's assistance contributed to your overall satisfaction. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out to us. Your kind words are greatly appreciated, and we look forward to serving you again whenever you need us. Thank you for choosing Toyota of Gladstone!

October 02, 2023

I had trouble with other dealerships around Oregon, but this dealership was the fastest and friendliest I got the pleasure to work with. They made sure to check up on any questions I may have, and the sale More

by Daniza
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit to our dealership was a positive one, especially after encountering challenges with other dealerships in Oregon. Our team at Toyota of Gladstone takes pride in providing fast and friendly service to all our customers. It's fantastic to know that Marco, your salesperson, made your experience enjoyable and was able to assist you effectively. We believe in going the extra mile to ensure our customers have all their questions answered and feel well-informed throughout the car-buying process. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We are here to help, and your satisfaction is our top priority.

October 02, 2023

Great experience. No pressure environment. Flexible. Financing was 20 minutes and only 30 minute wait No pressure for extended warranty etc. Great price and More

by thaberlock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Skaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you had a great experience at our dealership and felt comfortable in a no-pressure environment. Providing a flexible and hassle-free car buying experience is one of our top priorities, and we're delighted that you appreciated it. It's fantastic to know that our financing process was quick and efficient, taking only 20 minutes, and that your overall wait time was only 30 minutes. We understand that your time is valuable, and we strive to make the process as efficient as possible. We also appreciate your feedback about not feeling pressured to purchase an extended warranty. Our team believes in transparency and giving you the freedom to make decisions that are right for you. Thank you for choosing us, and we're pleased that you found our pricing competitive and your overall experience positive. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help!

October 02, 2023

What an AMAZING car buying experience! ! Dusty/my salesman was super easy to deal with, very helpful and felt more like a friend than a salesman! My husband and I will defiantly be goi More

by Kelli F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your AMAZING car buying experience with us at Gladstone Toyota! We are thrilled to hear that Dusty, your salesperson, made your car-buying journey both easy and enjoyable. It's wonderful to know that he provided you with excellent assistance, making you feel like a friend rather than just a customer. We'll be sure to pass along your kind words to Dusty, as we know he'll be delighted to hear your feedback. We're equally pleased to hear that you had a positive interaction with our finance department. Our team strives to provide friendly and efficient service to make the entire process as smooth as possible. Your recommendation means the world to us, and we truly appreciate your trust in our dealership. Whenever you and your husband are ready to make another purchase, please do not hesitate to ask for Dusty, as he will be more than happy to assist you once again. Thank you for choosing Gladstone Toyota, and we look forward to serving you in the future!

October 01, 2023

Kenny and Allen did really great job. It was smooth, all questions answered, quick service and got an amazing deal for my trade in car. Thanks a lot. More

by MARWEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Mezghiche
Oct 01, 2023 -

MARWEN responded

Kenny and Allen did really great job. It was smooth, all questions answered, quick service and got an amazing deal for my trade in car. Thanks a lot

October 01, 2023

Becca was really friendly and knowledgeable. I felt like I was in very good hands. The buying process was very smooth and I was in and out rather quickly. And Becca showed me everything I neede More

by allymacpdx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prath did my paperwork. He was very friendly., Muhammad Khan
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your wonderful experience with us, particularly with Becca! We're thrilled to hear that Becca's friendliness and knowledge made you feel in good hands throughout your car-buying journey. Our team takes pride in ensuring a smooth and efficient buying process, and we're delighted that you were able to get in and out quickly with your new car. It's fantastic to know that Becca provided you with the necessary information to feel safe and confident as you drove off in your new vehicle. We couldn't agree more—Becca is indeed a valuable member of our team, and we appreciate your recommendation to hold on to her. She's a testament to our commitment to providing exceptional service. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for choosing us, and we look forward to serving you again in the future!

October 01, 2023

Becka was fabulous! She made the whole process absolutely seamless. She answered all my questions, kept me updated while the car was on its way, and went over all of the More

by missie594
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for sharing your fantastic experience with Becka at our dealership! We're thrilled to hear that Becka made the entire process seamless and enjoyable for you. It's wonderful to know that Becka went above and beyond to answer all your questions, provide updates on your car's status, and take the time to go over all the features of your new vehicle with you. Customer satisfaction is our top priority, and Becka's dedication to ensuring you had a thorough and informed experience truly shines through. If you ever have more questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help and provide the best service possible. Thank you for choosing us, and we look forward to serving you again whenever you need us!

September 30, 2023

Our salesman Wendall was extremely helpful and patient though out the sales process, but never pushy. More

by Vogey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback about your experience with our salesman, Wendall. We're delighted to hear that Wendall provided you with exceptional assistance and demonstrated patience throughout the sales process. At our dealership, we prioritize creating a comfortable and pressure-free environment for our customers, and we're pleased that Wendall's approach aligned with that philosophy. Your positive comments reaffirm our commitment to delivering a great car-buying experience. If you ever have more questions or require further assistance, please don't hesitate to reach out. Wendall and the rest of our team are here to help whenever you need it. Thank you for choosing us, and we hope to serve you again in the future!

September 30, 2023

I found the dealership to have great people who were kind, thoughtful, and well informed. More

by Pearliemae
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Toyota of Gladstone responded

Thank you!

September 30, 2023

Everyone went above and beyond—wonderful customer service and extremely helpful! Very knowledgeable!! Very complete and hard workers—I appreciate this experience and would always put in a good word! More

by ravenheart
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyron Carlson, David Chae
Oct 02, 2023 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team went above and beyond to provide you with wonderful customer service and was extremely helpful throughout your visit. It's fantastic to know that you found our team to be knowledgeable, hardworking, and dedicated to delivering a complete and satisfying experience. Your appreciation means the world to us, and we are grateful for your kind words. We truly value your support and your willingness to share your positive experience with others. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to serve you with the same level of excellence. Thank you for choosing us, and we look forward to the opportunity to assist you again in the future!

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