Toyota of Gladstone

Betsy was lovely to work with when making a decision on the car I wished to purchase! She was very professional and personable. Marco in Financing was also great to work with. He was very personable an the car I wished to purchase! She was very professional and personable. Marco in Financing was also great to work with. He was very personable and explained all the options in an understandable way. Everyone was very welcoming and I appreciate there was no hard selling on all the little extras. More

Kevin did a great job of helping me lease my new corolla. Appreciated all his help and his time. Appreciated all his help and his time. More

Dom greeted us with a smile and asked if we needed any help. We told him what we were looking for and within 20 minutes and a test drive we were sold! Best salesperson out of the three new vehicles we hav help. We told him what we were looking for and within 20 minutes and a test drive we were sold! Best salesperson out of the three new vehicles we have purchased from Gladstone Toyota. Dom even helped out my wife with her phone connection on our Rav 4. Exceptional service! More

Dusty was extremely helpful and very easy to deal with. I came to the store knowing exactly what I wanted and he made the process smooth and quick. I came to the store knowing exactly what I wanted and he made the process smooth and quick. More

We had such a great experience everyone took care of us and we got the car that we always wanted. They made sure this experience was good and they gave USA good deal. and we got the car that we always wanted. They made sure this experience was good and they gave USA good deal. More

Salesperson was cordial and friendly. Negotiations were typical for a car dealer. I found a couple small things wrong with the used car I was looking at. They said it had been inspected a Negotiations were typical for a car dealer. I found a couple small things wrong with the used car I was looking at. They said it had been inspected and was a certified used car so I wouldn't have any problems but I took it to my mechanic anyway. There was a tail light out and it needed an alignment. I would normally just negotiate a better price for any repairs needed but they wanted me to pay with a cashier's check. Figured since I was leaving the car there and coming back to pick it up later in the week they could do a couple easy repairs. Well after I took delivery of the car I found the alignment had not been fixed as promised. Then the tail light that they fixed quit working and melted. My mechanic looked at it and said they had installed the wrong bulb and that's what caused the tail light to melt. I left 2 messages for Chris in the service dept. about the issues. After a week I haven't received a call back. I texted the Salesperson 5 days ago but still no call back from service. At this point I'm just going to pay my mechanic to do an alignment and replace the tail light assembly. As far as the sales dept goes I'd say they were pretty average. I'd stay far far away from the service dept. If they can't even change a light bulb correctly and won't stand behind their work I wouldn't trust them to do any other repairs. More

Excellent service! Walked in and was immediately helped and pointed in the right direction. Dealership was clean, the atmosphere was great, and the staff were efficient Walked in and was immediately helped and pointed in the right direction. Dealership was clean, the atmosphere was great, and the staff were efficient. Lina was an amazing help and went above and beyond to provide me with amazing an service. I am so happy and thankful to have had the opportunity to work with her on my first car purchase! I am new to the Toyota family and my experience at Toyota of Gladstone made me glad I made the switch over! More

Cassie Michaud was professional, thorough, helpful, positive and kind. She made the purchase of my car an exceptional experience. Because of Cassie, I will tell everyone I know to go to Toyota of Gl positive and kind. She made the purchase of my car an exceptional experience. Because of Cassie, I will tell everyone I know to go to Toyota of Gladstone and work with Cassie. I already told a friend of mine when I returned home with my car to go to Toyota of Gladstone and work with Cassie. More

I was very impressed with the dealership professionalism and customer service. They presented options, different service options, financing etc. However, I felt I was never pressured but well informed of my and customer service. They presented options, different service options, financing etc. However, I felt I was never pressured but well informed of my options. Casey was a great point man and I thought he represented Gladstone Toyota and the Costco Auto Purchase Program. More

Very good service. Oni was very knowledgeable and helpful. The whole process could have taken less time but only doing this every ten years or so, I guess that's acce Oni was very knowledgeable and helpful. The whole process could have taken less time but only doing this every ten years or so, I guess that's acceptable More