Toyota of Gladstone

Knowledgeable staff. They were professional and helped expedite our car purchase with a minimum of paperwork. They were professional and helped expedite our car purchase with a minimum of paperwork. More

Becka was very helpful and knowledgeable in assisting me with the purchase of my Tacoma. After the purchase, I had additional questions, and she responded immediately. She also cheerfully informed me to f with the purchase of my Tacoma. After the purchase, I had additional questions, and she responded immediately. She also cheerfully informed me to feel free to contact her anytime. I don't recall the name of the young lady in the Finance Department who took us through the final closure, but she was very pleasant in demeanor, knowledgeable, and professsional. More

Marco at Toyota of Gladstone went above and beyond to facilitate a positive customer experience by maintaining great communication, working quickly to find solutions, and tailoring the experience to me. facilitate a positive customer experience by maintaining great communication, working quickly to find solutions, and tailoring the experience to me. I felt like a VIP. The custom video walkthroughs Marco made of the vehicles I was interested made me feel comfortable with my decision, since I was unable to see them in person. More

Great dealership, buy all my cars from them sales lady was outstanding. Would recommend them to anybody was outstanding. Would recommend them to anybody More

A great experience from start to finish. thanks to Ricardo and team for exceeding expectations. thanks to Ricardo and team for exceeding expectations. More

Ruben came in on his day off to complete paperwork with me and also delivered my truck One more thing to my house on his day off. He is the most pleasant salesman very agreeable and I don’t usually like bu me and also delivered my truck One more thing to my house on his day off. He is the most pleasant salesman very agreeable and I don’t usually like buying cars. More

Ruben is extremely kind and interested in doing a good job. He did a great job of tolerating my questions. However I often had to dig to get an answer that made sense to me or to get an answer. Often the job. He did a great job of tolerating my questions. However I often had to dig to get an answer that made sense to me or to get an answer. Often the first response is, “I will ask my manager.” Then no follow up. For instance, “Can you remove the crossbars beams of the luggage rack?” I had to ask multiple times. Finally, I asked for the special tool so I could remove them myself. Apparently the tools were in the glove box the whole time. My expectation is that company reps will be experts in the products and services they sell. Ruben is not yet an expert BUT his kindness sold me. More

Ricardo is a stand-up guy! He called me immediately when I originally inquired about the Costco Auto Program online (and I mean within seconds— very surreal). He is super profe He called me immediately when I originally inquired about the Costco Auto Program online (and I mean within seconds— very surreal). He is super professional and helpful. I was taken aback that Toyota of Gladstone had the EXACT car I was looking for (almost did not believe this was coincidental), and appreciate him coming in on his day off to bargain with me. He has his sales tactics dialed well beyond his years, I didn’t feel pressured at all and had a great experience. I got the deal I was looking for and would certainly recommend Ricardo to friends and family. Someone (Sami?) give him a raise to get a ring on Emily’s finger that much sooner! More

Ricardo is Amazing! Extremely knowledgeable, answered all my questions about my new car. Stayed late and took the time to go over everything, ensuring that I was comfort Extremely knowledgeable, answered all my questions about my new car. Stayed late and took the time to go over everything, ensuring that I was comfortable with how everything worked. I can truly say this was the BEST experience I have ever had. If you need a new vehicle, go see Ricardo. He won’t disappoint. More

This has to be one of the best car buying purchase processes that I have ever experienced. Thank you to Kassandra, alena wickem, and John for helping me become a Gladstone Toyota customer for life. processes that I have ever experienced. Thank you to Kassandra, alena wickem, and John for helping me become a Gladstone Toyota customer for life. More