Back

Toyota of El Cajon

El Cajon, CA

not yet
rated
1,105 Reviews

965 Arnele Avenue

El Cajon, CA

92020

Directions

By Type

1,105 Reviews of Toyota of El Cajon

May 18, 2013

After a 3 year lease, I decided to buy out my lease. Omed Khoshnaw did a wonderful job showing me options for a new lease and he other options to help me make a good decision. also helping me get a low rate More

by redboojee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed khoshnaw, Dave Avants
Jun 05, 2013 -

Toyota of El Cajon responded

Dear Redboojee How refreshing it was to hear you had a great experience at Toyota of El Cajon. It is very important to us that we exceed our customer's expectations and give you a reason to want to come back. Omed is a huge asset to our team and I will definitely pass on your kind words to him. We appreciate you taking the time to write such an amazing review. Thank you so much for your kind words and don't hesitate to contact me if there is anything we can do for you in the future! Best regards, Laura Brewer Guest Relations Manager

May 12, 2013

Omed Khoshnaw was great to work with. He knew the car inside and out and answered every question we had. We certainly feel like he's someone we can trust and will recommend him and Toyota of El Cajon to More

by tmggraby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed Khoshnaw
Jun 05, 2013 -

Toyota of El Cajon responded

Thank you Tmggraby, we are so pleased to hear that your car buying experience with Omed was delightful. He is a huge asset to our team and I will definitely pass on your kind words to him. Thank you for taking the time to share your reflections with us and we hope to see you soon. Don't forget to check out our Facebook and Twitter pages for great Service deals and much more.  Facebook- http://on.fb.me/gF2gQd Twitter- http://bit.ly/e9JZnn Sincerely, Laura Brewer Guest Relations Manager

May 06, 2013

Great customer services I will get my next car from them. Financing was very easy and the finance manager Gary Guinn was very helpful. I would recommend That if you are looking for a new or used Toyota that More

by davidcarpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed Khoshnaw
Jun 05, 2013 -

Toyota of El Cajon responded

Davidcarpenter, we appreciate your excellent review. We are very happy to know you had an amazing experience at our dealership. Our No. 1 goal is to provide 100 percent customer satisfaction and we are happy to know we have achieved this with you. Thank you for this positive review. We look forward to helping you again in the future. Sincerely, Laura Brewer Guest Relations Manager

April 21, 2013

Its a second car I purchased from Toyota Of El Cajon. My family is growing, Thank God and we need a bigger car at this time.I got great experience again. John A. and Marwan from sales did a GREAT JOB. Also More

by trubach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Arzumanyan, Marwan and Bill Madonia
Jun 05, 2013 -

Toyota of El Cajon responded

Hello Trubach, This review is beyond amazing and I want to thank you for taking the time to write it. I know John A,Marwan and Bill, as well as the whole team here at Toyota of El Cajon, will be ecstatic when they read this review. We always strive to provide quality customer service, and it pleases me to see that this was the case for you. If we can help in any way further, please don't hesitate to ask. We are always here to help! We all look forward to seeing you again soon. Thanks Again, Laura Brewer Guest Relations Manager

March 24, 2013

While the staff at Toyota of El Cajon has always been helpful, it is Omed that brought me back. I first met Omed in 2011 when I purchased my RAV4. After a recent accident I brought my RAV in to Toyota EC More

by Rmmeriwether
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed Okhoshnaw
Apr 12, 2013 -

Toyota of El Cajon responded

What an amazing review! We love to hear of the success stories and appreciate you taking the time to let us know how we are doing. From your sales experience during your fist purchase to now your second purchase, it is nice to know that you were truly satisfied with Toyota of El Cajon. Omed is an excellent member of our staff and we are happy to know he made you feel comfortable and made your experience enjoyable. I will be sure to pass this on to Omed. If you have any questions or concerns regarding your new vehicle please feel free to contact us. We look forward to seeing you again soon! Best Regards, Laura Brewer Guest Relations Manager

February 03, 2013

Great service just wish it didn't take so long to get to the finance dept. ends up taking half your day to get through the process!! so we had to rush out without the sales person going through the new car More

by watte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiwa, Daniela, Ariel
Feb 05, 2013 -

Toyota of El Cajon responded

Thank you for sharing your feedback with us! I'm happy the service you received was to your satisfaction, but apologize your wait for Finance was excessive. Please contact me at your earliest convenience, I would like to make it up to you and also schedule an appointment to have one of our associates go over all the features and functions of the vehicle with you. Please except our apologies. Sincerely, Laura Brewer Guest Relations Manager (619) 270-3195

December 24, 2012

Scott Miller ( SANTEE CERTIFIED ) has been handling all my service needs for all of my vehicles for years. Took my new Prius in for it's first oil change ( 5K ) just couldn't wait for the 10K as recomm More

by Gomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT MILLER ( SANTEE )
Dec 26, 2012 -

Toyota of El Cajon responded

Hello, First of all, I would like to thank you for your patronage and for taking the time to write this outstanding review! I am thrilled that you have found Scott, and the rest of our service team, to be so helpful. Our staff works diligently to ensure the best quality service is provided to our customers, and it is always pleasure to hear that our customers' experiences have reflected that value. If you have any further questions, please do not hesitate to give us a call or swing by the dealership. Once again, thank you for your patronage and we hope to see you back soon! Best regards, Laura Brewer Guest Relations Manager

November 25, 2012

The worst experience we have ever had at a dealership. They are bullies who have no respect for their customers. This is supposedly a family dealership but had absolutely no problem with cursing at us in More

by angrymama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray and Larry
Nov 26, 2012 -

Toyota of El Cajon responded

I am sincerely sorry that you found your experience to be so negative. I assure you that providing our customers with excellent, and family-friendly, customer service is always our goal. If you could please contact me, at your earliest convenience, I would very much like to discuss the matter with you further, and see what we can do to remedy the situation. Best Regards, Laura Brewer Guest Relations Manager (619) 270-3195

November 02, 2012

They handled business well. I asked them to work with me the way I wanted and they obliged. Good experience. Ask for Omed. Solid character. More

by 43()?7689sd
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed, Dave and Nick
Nov 05, 2012 -

Toyota of El Cajon responded

We are very happy to know you enjoyed your experience with our dealership. Thank you for this five-star review. Our No. 1 goal is to provide excellent customer service and achieve 100 percent customer satisfaction. It is wonderful to know Omed has achieved this goal with you. Thank you for sharing with us and I know Omed will be pleased to hear about your visit. We appreciate your business and we are honored to have you as a customer. Sincerely, Laura Brewer Guest Relations Manager

October 29, 2012

My experience with Toyota of El Cajon is phenomenal. This all thanks to Omed. He walk us through and he was very patient(even if I'm picking his brains out). Haha. If I can give more than five stars I woul More

by HannahHerrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omed.
Oct 30, 2012 -

Toyota of El Cajon responded

Hello Hannah, We're so thrilled to hear about your tremendous experience here at Toyota of El Cajon! Thank you for sharing such a kind, authentic review with us. We strive to exceed every customer's expectations and we're so glad to know you have come to expect and appreciate such high level of quality service. I know Omed will be ecstatic to know he was able to help you find the perfect car. Congratulations on your new Rav-4 Sport and if there is anything you need be sure to let us know! We look forward to hearing from you soon. Kind Regards, Laura Brewer Guest Relations Manager

...
80
...