Toyota of El Cajon

We recently visited Toyota of El Cajon to check out a certified pre-owned Toyota RAV4 and were greeted by Omed, who was very courteous. We had also brought along our 17-month old who was certainly active certified pre-owned Toyota RAV4 and were greeted by Omed, who was very courteous. We had also brought along our 17-month old who was certainly active and at times needed attention but Omed and staff were very patient with us. One big saving grace is the kids play-area (a huge pirate ship) inside the sales floor, which kept our little one well occupied for the majority of our time there. We actually ended up purchasing a 2014 RAV4 and were very satisfied with our buying experience. Omed and the rest of the staff at El Cajon Toyota were professional and very willing to work with our finance constraints and our needs in terms of car features. They took time to help us understand all our options throughout the process, which we really appreciated. We would certainly recommend Toyota of El Cajon to anyone! More

Walk in and was treated like family, would have like the price to be lower but the fianacung was awesome, Love this place, the wife will be bying anothe Toyota. price to be lower but the fianacung was awesome, Love this place, the wife will be bying anothe Toyota. More

I was interested in buying a Prius and I went to Kearney Mesa Toyota where they ignored me, so I went to Toyota of El Cajon where they treated me like family and I was able to buy the Prius I was looking fo Mesa Toyota where they ignored me, so I went to Toyota of El Cajon where they treated me like family and I was able to buy the Prius I was looking for at a great deal. I recommend this dealership to anyone who is looking to buy a Toyota. More

I just bought a new toyota camry today. Darrin Taylor was my salesperson and he was great. This was the second car I have bought at this dealership, and I would buy from them again. I feel that I got a was my salesperson and he was great. This was the second car I have bought at this dealership, and I would buy from them again. I feel that I got a good deal. More

My wife and I decided to give Toyota of el Cajon a shot at our business. We had taken a couple of test drives with other dealers but the other dealers did not have the color and options we wanted. We made at our business. We had taken a couple of test drives with other dealers but the other dealers did not have the color and options we wanted. We made arrangements with Marwan Fakhoury (Sales Manager) to come in and test drive a specific car at a pre arranged price with the intent to purchase that night. We went into the dealership and we are assigned to Simeon Okosun. We started our test drive and once we reached the freeway I asked that we drive for a few miles as we were planning to buy this specific car in the next hour. Simeon told us that we needed to pull off at the next exit and we were only allowed to drive 1 exit before buying a brand new $28,000 car. I explained to Simeon that to feel comfortable spending this much money we wanted to drive at least 3-4 miles to feel comfortable. With my wife driving the vehicle she was already getting nervous with a man sitting behind her being very rude and abrupt with us and telling us to pull over and that the test drive was over. Personally, I understand that we came in at 8pm and the night was almost over but we had pre arranged the drive and purchase price already with the sales manager, it was a slam dunk sale for them as we and had cash in hand. Simeon said we were stupid to want to drive more than 1 exit and he had been doing this for 15 years and no one needs to drive more than 1 exit to test out a car. I told Simeon he was being extremely rude and acting like an as&ho&e. He proceeded to start yelling at both my wife and I that we were pieces of shi& and he made more money than us and he would bash our faces into the ground the moment he got out of the car, as well as his son was more obedient than us.... Needless to say he went from 0-crazy in a matter of seconds. After over 20 threats on our life and hitting the back seat and screaming at the top of his lungs at us.....all while I called his manager and had him on speaker phone the entire time for him to hear the exact threats he was making! I decided to call the police, who were dispatched to secure our safety. After the Sales Manager offered us to take the car as loaner, Laura Brewer the PR person from the dealership called to apologize. She was very nice and apologetic. I felt that the sales manager and PR person cared to apologize but I did wonder what the owner Greg Kaminsky thought about the situation. I was told that the owner would call a couple of days later. After 5 business days later and no call or care from the owner combined with the fact that I called the dealership today and found out that Simeon was rewarded with his behavior with only being suspended from work for a day and was able to keep his job, I decided to write this review. Simeon Okosun was allowed to threaten customers lives all while being on speaker phone with the sales manager and the only discipline he received was a day suspension. On top of that the owner was requested to contact me regarding the situation and he felt it was not worth his time. The very next day we went to Toyota of Carlsbad and purchased the very same car and were in and out of the dealership in 2 hours. I recommend that Toyota car buyers find any other Toyota dealership in San Diego other than El Cajon. More

Simeon was very dishonest with me and my husband. We were looking to buy a 4runner and Simeon had assured us he had the vehicle in the color we wanted even though it didn't show up in the online inventory. W looking to buy a 4runner and Simeon had assured us he had the vehicle in the color we wanted even though it didn't show up in the online inventory. We decided to drive around the lot to take a look at it. We didn't see it so we drove around to the back and we still couldn't find it. The next day my husband stopped by to talk with Simeon personally. He was with a customer. When my husband let him know that he was there to look at the 4runner he said " I am sorry I just sold it to the lady sitting at my desk" Well that's okay. My husband asked to take a look at the vehicle anyway because he has only seen the "blizzard white" in photos. His excuse was that it was in the "wash bay" So he wasn't able to see it. My curious husband drove to the back anyway where they wash the cars and there was no 4runner anywhere. Then as my husband was leaving the dealership, he saw the same lady that he supposedly sold the 4runner to, get into her own vehicle and drive away. Simeon lied to us, wasted our time and gas. He never had the vehicle to begin with. I also found out from an honest dealership that if it is not in the inventory, it is illegal to have for sale on the lot. I did not appreciate Simeon's dishonest sales tactics. I will definitely spend my 35k elsewhere. More

About a month ago, my dad and I accompanied my grandma to purchase a new car from this dealership. As we drove up to the front, we saw three well-dressed gentlemen standing there. We were initially a little purchase a new car from this dealership. As we drove up to the front, we saw three well-dressed gentlemen standing there. We were initially a little afraid that they might all, well, jump on us in a sort. However, that was not the case. One of the men strolled over to us and introduced himself as Michael Bojorquez as he took the time to shake each of our hands and learn our names. Then, he got straight down to business, asking my grandma why she had come to Toyota of El Cajon. She, naturally, responded that she wanted to purchase a new car and then added she was interested in looking at a Camry. Michael led us over to their selection of Camrys and my grandma seemed to fixate on a black one. Michael was so knowledgeable about that specific car, but also about the Camrys in general. However, my grandma said despite all the great features the car displayed, she really, above anything, wanted a sun/moon roof. So, Michael guided our group over to the Corollas. Again, my grandma went over to a black one and Michael once again gave us all the information on the car and the Corollas. My grandma decided she wanted to give it a test drive and Michael quickly went to get the keys. On our drive, Michael offered even more facts about the Corolla and pointed out things like how easy it was to drive and how smooth its ride was, all while navigating us on a course back to the dealership and while chatting to the rest of our group. After the test drive, my grandma was eager to purchase the car. Michael showed us inside and to his desk. Before he even sat down, he offered us all refreshments, which we graciously accepted. While we were closing the deal on the car, Michael and his manager never seemed like they were trying to slide things in that would cost more money and the end price was more than reasonable. We never once felt like we were being taken advantage of and both men were up to negotiate price and conditions. Afterwards , Michael showed us around the dealership, which was so impressive! Then, he guided us over to a waiting lounge while we waited to speak with the financial officer and for our car to be "spiffed up". It was a bit of a wait to be honest, but the officer made up for any inconvenience with his professionalism. Once all the paperwork was completed and our car was ready, Michael rejoined us. He asked if we had any further questions and just double checked to make sure my grandma knew how to operate all the features of the Corolla. Overall, my family and I were so impressed by this dealership and especially Michael. He was very nice and so knowledgeable and anybody who goes here should ask for him. He's great! Toyota of El Cajon really delivered fabulous service and a comfortable atmosphere! I'd recommend it to anybody looking for a car! More

I leased my second Prius, this time at Toyota of El Cajon. I was very happy with the service I received from the entire staff, but especially from Robin Wyatt, my sales consultant. She was dependable a Cajon. I was very happy with the service I received from the entire staff, but especially from Robin Wyatt, my sales consultant. She was dependable and anticipated many of the questions I would ask. There was a moment when I thought there would be a problem, because a previously agreed upon lease term had expired. But Robin worked with her manager to honor our original agreement. More

It is not the first vehicle I bought out from this dealer it is actually the second where I have been attended by the same person (Fernando Aguiniga) who provided me the same great attention and helping me t it is actually the second where I have been attended by the same person (Fernando Aguiniga) who provided me the same great attention and helping me to find exactly what I wanted in price and model. More

Excellent experience buying a new FR-S. Omed is a great sales person and a very nice guy all around. I highly recommend going to see he if your looking for a new car. A+++ sales person and a very nice guy all around. I highly recommend going to see he if your looking for a new car. A+++ More