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Toyota of El Cajon

El Cajon, CA

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rated
1,105 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,105 Reviews of Toyota of El Cajon

June 06, 2017

Very professional and helpful, friendly Jason was the first person we met and he right away showed us a model that fit our needs and likes. Spent extra time helping us with the details of ou More

by Rjames#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mongolf
Jun 06, 2017 -

Toyota of El Cajon responded

It's always so good to hear back from our happy customers. We are thrilled to learn that Jason took great care of you and that he helped you find the perfect vehicle to match your needs. Congratulations and welcome to our Toyota of El Cajon Family! Sincerely, Laura Brewer Guest Relations Manager

June 05, 2017

Excellent and very quick service Very pleased with the quick and professional service. I was not able to get into the Lexus dealership for maintenance for another 10 days from when I More

by Cindy Teyro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jun 19, 2017 -

Toyota of El Cajon responded

Hello Cindy, We are so happy to hear that you gave us a try and that your Lexus was completed in a timely manner. Let us know if there is anything further that we can help you with. Welcome to our Toyota of El Cajon Family! Kind Regards, Laura Brewer Guest Relations Manager

June 05, 2017

We came with plans to buy you did not disapponit us. Your sales force was awesome and we always are glad we chose Toyota Of El Cajon. David showed us every type of vehicle we asked. He was knowledgeable More

by ruby2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 15, 2017 -

Toyota of El Cajon responded

Glad to hear that our sales team treated you well and that David was there to assist you with his vehicle knowledge! Thanks for the kudos!! Warm Regards, Laura Brewer Guest Relations Manager

June 05, 2017

Excellent service by awesome personnel. Toyota of El Cajon staff from the top on down delivered a great experience. The sales and finance staff were friendly, and expeditious with informatio More

by ajs2231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Aceves, Gary Kaminsky
Jun 15, 2017 -

Toyota of El Cajon responded

Thank you so much for your generous 5 Star Rating! We will be sure to acknowledge Gary and Victor and our entire sales & finance staff for treating you with kindness! Welcome to our Toyota of El Cajon Family! Best wishes, Laura Brewer Guest Relations Manager

June 05, 2017

RAV4 Service I had my RAV4 in for its 5K service. The service representative was very helpful and explained the procedure, and the car was ready in less time than More

by RAVRobyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James ?
Jun 15, 2017 -

Toyota of El Cajon responded

Thank you for choosing Toyota of El Cajon for the servicing of your RAV4! We are so happy that everything went well and that James exceeded your expectations, and got you in and out quickly. See you next visit! Sincerely, Laura Brewer Guest Relations Manager

June 05, 2017

5000milage service I took my car for Service. The job was done perfectly and I got completed report of my car condition, everything was fine. Also the shuttle service More

by Adam Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 15, 2017 -

Toyota of El Cajon responded

Hello Adam, Thanks for coming to see us at Toyota of El Cajon! We will be sure to recognize Alberto for making sure that your vehicle was taken care of and the Multi Point Inspection was reviewed with you. Glad that you enjoyed the complimentary shuttle service. Looking forward to seeing you on your next visit! Regards, Laura Brewer Guest Relations Manager

June 03, 2017

Pride in Good Customer Servicr Toyota of El Cajon has been my dealer for 20 years. I like to say "Both my cars were born there." Throughout the years I have relied on them for an h More

by ElizabethO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance in Service
Jun 03, 2017 -

Toyota of El Cajon responded

Hello Elizabeth, Your loyalty to Toyota of El Cajon is so important to us and we appreciate you sticking with us, even through our move to Arenel Avenue. Please don't hesitate to contact us if there is anything you need. We love that you are a part of our Toyota Family and look forward to seeing you again! Kind Regards, Laura Brewer Guest Relations Manager

June 03, 2017

parts ordering when ordering parts at T of el cajon, speak to a manager just to confirm that you are ordering and will receive the parts you want. triple check even. More

by Paul Goodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Phil, and service dept.
Jun 03, 2017 -

Toyota of El Cajon responded

Dear Paul, We are so sorry to hear that you did not receive the correct parts on two separate occasions. Please except our most sincere apologizes for any inconveniences you were caused. I will make sure to discuss this with our Parts Manager, Curt, so we can look into the details surrounding both of your orders. Your feedback will help us for training purposes to avoid this from happening again. Please let me know if there is anything we can do for you. I an be reached on my direct line, M-F from 8:30 - 5:30 p.m. at (619) 270-3195. We hope to earn back your confidence in us! Respectfully, Laura Brewer Guest Relations Manager

June 02, 2017

No time wasted my truck serviced right away. I honestly believe El Cajon Toyota has thee BEST SERVICE DEPT. in San Diego county, otherwise I would not service or buy at El Cajon Toyota. Always on More

by Tacima2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hutchins
Jun 03, 2017 -

Toyota of El Cajon responded

Thank you so much for your generous compliments! That really means a lot to us!! Warm Regards, Laura Brewer Guest Relations Manager

June 02, 2017

My first car purchase I was soo thankfully to have found Khalil! He was incredibly helpful and did his best to help me find the perfect car and deal. He was very nice and d More

by Bianca313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil
Jun 03, 2017 -

Toyota of El Cajon responded

We will be sure to acknowledge Khalil for taking such good care of you during your car purchase. Thank you for letting us know! Khalil will be thrilled to hear that you will be recommending him to your family and friends. Best regards, Laura Brewer Guest Relations Manager

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