Toyota of El Cajon

Over all experience Want to thank you for servicing 5 of my Toyota's from 2009-2017. Unfortunately I will be moving on from this brand. But my experience from a buyer's p Want to thank you for servicing 5 of my Toyota's from 2009-2017. Unfortunately I will be moving on from this brand. But my experience from a buyer's point was excellent. Marwan who is the finance manager always worked with me and TK (as they call him) who was the Sales man during a few of my purchases did an amazing job as well. Bashier (sorry if I misspelled it) sold me my 2 Toyota and now he does the financing (signing of all the documents). But the service side I feel needs a bit more improvement when it come to handling of the customers vehicles. Each and every time I have brought my vehicles in I make sure they are washed, waxed and spot less, but when I receive it back I have oil hand prints on my hood, side front fender as well as my door. My motto has always been if you borrow or use something give it back in the matter you received it or even better. I completely understand that you service so many Toyota's but once again your slogan is "Toyota Care" not "Toyota I don't Care" More

Service Dept EC Toyota Begins and ends with the very best - Mr. David Andersen...great person, professional, courteous and attentive. I have 100% trust in David and always k Begins and ends with the very best - Mr. David Andersen...great person, professional, courteous and attentive. I have 100% trust in David and always know he will do all possible to keep costs down while providing excellent service. More

Smooth operation I dropped by the service department to follow up on a mailer that informed me of a recall on the airbag of my 2009 Matrix. Jeremy Cladwell was on it & I dropped by the service department to follow up on a mailer that informed me of a recall on the airbag of my 2009 Matrix. Jeremy Cladwell was on it & even though the part was on back order he was informative & polite about how it could be resolved. Great Team Player !!! More

Professional working relationship The service department understands I am a car guy, and that I do most of the routine work myself. When I bring my cars in for something I can't do mys The service department understands I am a car guy, and that I do most of the routine work myself. When I bring my cars in for something I can't do myself, they listen attentively and review the written problem sheet I've brought to the appointment. They treat me and my older but nice Toyotas with courtesy and respect. More

grate Philip was a great consultant, if not for him I would have left the dealership. He came and talked with us and kept us informed of what was going on. Philip was a great consultant, if not for him I would have left the dealership. He came and talked with us and kept us informed of what was going on. Our experience was awesome. More

Perfect!! Great service, friendly and professional, Great Job!! I highly recommend this dealership they went beyond my expectations, the sales department and t Great service, friendly and professional, Great Job!! I highly recommend this dealership they went beyond my expectations, the sales department and the whole team in service was so amazing, thanks More