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Toyota of El Cajon
El Cajon, CA
1,105 Reviews
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1,105 Reviews of Toyota of El Cajon
November 30, 2017
5000 mile service-Toyota Tundra Have been taking my Tundra and Lexus here for 10 years. Great service writers who are very knowledgeable and customer oriented. Prices, value, service Have been taking my Tundra and Lexus here for 10 years. Great service writers who are very knowledgeable and customer oriented. Prices, value, service and scheduling flexibility are all tops. Particularly like the Sunday service option and the customer lounge. More
by Michael, La Mesa
Employees Worked With
Simo
November 29, 2017
customer convience very high As always, this dealership has taken great pains to make my service visits pleasant and prompt. When the wrong size tires had been ordered they provi As always, this dealership has taken great pains to make my service visits pleasant and prompt. When the wrong size tires had been ordered they provided me with a rental "loaner" car to use until the correct size tires were received. The service reps listen to my explanation of what I need to have done and make appropriate suggestions that help me make my final decision. My visits never seem stressful and the reps make sure that I'm satisfied with the work that was done. Excellent service department. More
by prius owner 2001
Employees Worked With
Ray Pelston
November 10, 2017
Wait time far exceeded quote The only problem is it took twice as long as quoted. I had a 10:45 appointment and was there in the he building with the number 3 on the roof. One a The only problem is it took twice as long as quoted. I had a 10:45 appointment and was there in the he building with the number 3 on the roof. One and two were taken care of and a service person approached my car and walkedt”past me and went to the car with 5 and started taking care of her since she was a “friend”. I finally got taken care of 10 minutes later and complained and my advisor takes to the other advisor and said he was sorry. He promised 90 minutes and then told me at the expected time that it would be another 100 minutes. 2.5+ hours for and oil change and rotation is a bit much. More
by Terrier49
Employees Worked With
No idea
November 10, 2017
Always go above and beyond to help! Their service department is amazing! Always helpful and honest. No high pressure and very willing to work with you and your needs. I have highly recom Their service department is amazing! Always helpful and honest. No high pressure and very willing to work with you and your needs. I have highly recommended them to all our friends and family with Toyotas. More
by Sienna2011
Employees Worked With
Tiffany
November 04, 2017
Excellent customer service and excellent work. Josh Taylor is pleasant and always helpful. While I was just fulfilling a service requirement I have two Toyota vehicles, a 2012 Rav4 And a 2013 Toyot Josh Taylor is pleasant and always helpful. While I was just fulfilling a service requirement I have two Toyota vehicles, a 2012 Rav4 And a 2013 Toyota Corolla. Josh has assisted me several times when I brought the vehicles to Toyota of Santee. I would not go anywhere else and its employees such as Josh Taylor that keeps me coming back. Keep up the good work. More
by FSchaa
Employees Worked With
Josh Taylor
November 01, 2017
25k service Great work on resolving a problem that was unforeseen. Dealership made sure I was totally satisfied with work that was performed, really went above an Great work on resolving a problem that was unforeseen. Dealership made sure I was totally satisfied with work that was performed, really went above and beyond. More
by Jkxxxx
Employees Worked With
Jeff Anderson
October 31, 2017
Wonderful buying experience We just bought our third vehicle from Ross at Toyota of El Cajon. Toyota of El Cajon is always a pleasure to deal with and always keeps our best inter We just bought our third vehicle from Ross at Toyota of El Cajon. Toyota of El Cajon is always a pleasure to deal with and always keeps our best interests at heart. We understand Toyota requires a certain level of profit, but Ross and his team make the whole process smooth and easy for his customers. More
by Happy Customer
Employees Worked With
Ross Mirren salesmen, Paul Mgr, and Hassim credit
October 31, 2017
Outstanding Service Advisor I worked with Taylor Ainsworth to have my excessive oil consumption issue resolved. He advocated on my behalf to have Toyota assist in paying for the I worked with Taylor Ainsworth to have my excessive oil consumption issue resolved. He advocated on my behalf to have Toyota assist in paying for the repairs on my engine. He called and provided updates every couple of days. I would never have had my car repaired had it not been for Taylor and his hard work. Also, thank you to Toyota for assisting me. This was a great experience. Thank you so much Taylor. More
by Denice
Employees Worked With
Taylor Ainsworth - Service dept
October 11, 2017
I took my Tacoma in to have the door weatherstripping repll My weatherstripping was replaced because the doors were "whistling ". They did a great job as they have in the past and the doors appear fixed. I al My weatherstripping was replaced because the doors were "whistling ". They did a great job as they have in the past and the doors appear fixed. I always have confidence in the workmanship and the advisors. I have recommended this dealership to friends and they continue to use this dealership even if they bought their vehicles at nearby dealerships because of the efficiency and quality of work they receive. More
by Carotoko
Employees Worked With
Taylor Ainsworth
October 11, 2017
Refreshing Ownership Experience It's comforting going back to the dealer after purchasing a vehicle and knowing that you will be taken care of when it comes to service. Representativ It's comforting going back to the dealer after purchasing a vehicle and knowing that you will be taken care of when it comes to service. Representatives cater to your needs and ensure your vehicle recieves the proper care and treatement creating an enjoyable experience for all. Smooth and efficient service with a group of team members that work together to ensure customers are part of the Toyota family. Appreciate you all! More
by odogg619
Employees Worked With
Alberto Ramirez, James Hodgson, Simeon Okosun
