Toyota of El Cajon

prompt attention, polite, efficient. I made an appointment for routine service, and I was promptly taken care of. My concerns were addressed. My only negative is that the "needs mainten I made an appointment for routine service, and I was promptly taken care of. My concerns were addressed. My only negative is that the "needs maintenance" light was not turned off-- a minor thing. More

Fast, efficient, reasonable. I let them know over the weekend that I'd be bringing my car in Monday for battery problems. A tech met me at the service lane with a tester and check I let them know over the weekend that I'd be bringing my car in Monday for battery problems. A tech met me at the service lane with a tester and checked the battery before we even started the service paperwork. I was in and out withing half an hour, including a charging system check. More

Excellent I made n appointment so my Scion tC could get its routine maintenance and I had them check a clunking noise when I was in reverse Paul is the best he I made n appointment so my Scion tC could get its routine maintenance and I had them check a clunking noise when I was in reverse Paul is the best he explains what was wrong and how the problem needed to be resolved he also kept me under my budget glad my car always goes to the dealer More

3 month service on Prius When i went to the counter, i was called by my wife's name. After waiting 2 hours I was called to the front and told my car was ready and that it woul When i went to the counter, i was called by my wife's name. After waiting 2 hours I was called to the front and told my car was ready and that it would be brought up right away. I waited for about 15 minutes and still no car or inquiry as to why I was waiting. I looked and found my car in the service delivery parking area. I went back to service agent and asked if I could just take my car. He said no that I had to wait for it to be delivered. I waited another 5 minutes before I was asked if someone could help me. I had to wait another 5 minutes for him to find my car even though I had told him where it was. After delivery, I discovered my car was not ready as the maintenance screen was still on and I had to return my car to be restored. This the first time that I've encountered problems like this at Toyota of El Cajon. All other visits were very professional and the staff friendly and attentive. More

30K Service I had never had my automobile serviced at this dealership. I received great customer service, the dealership provided me with free and fast shuttle se I had never had my automobile serviced at this dealership. I received great customer service, the dealership provided me with free and fast shuttle service. They where fast and inexpensive. More

Service As always, Simo was very helpful, professional and courteous. He is a pleasure to deal with and a class act. The entire Service is a real gem ! As always, Simo was very helpful, professional and courteous. He is a pleasure to deal with and a class act. The entire Service is a real gem ! More

Scheduled service Great friendly customer service. Fernando is great to work with. My truck was in for it scheduled 35,000 mile service. I also asked to have the fr Great friendly customer service. Fernando is great to work with. My truck was in for it scheduled 35,000 mile service. I also asked to have the front brakes looked at due to a steering wheel shimmy while braking. He was very prompt with phone calls on the diagnosis and final completion of repairs. More

Excellent service Simeon was a very professional down to earth guy. We have him the specifics of what we wanted and he provided. He keeps to his word and with his vast Simeon was a very professional down to earth guy. We have him the specifics of what we wanted and he provided. He keeps to his word and with his vast knowledge in years of dealing with cars I was able to get my Nissan sentra sv 2016 at a very good deal.i would highly recommend him to friends and family More

Great service. Not to long of a wait. Easiest dealership to work with. Never a problem. Advisor always kept in contact with updates. Great waiting room. Loved the kid area. My son did to. Easiest dealership to work with. Never a problem. Advisor always kept in contact with updates. Great waiting room. Loved the kid area. My son did to. Made it very convenient. More

Awesome!! Thank you so much SIMO! You were awesome! Great quality service & was in and out in no time, super friendly people! I will be back every time. Thank you so much SIMO! You were awesome! Great quality service & was in and out in no time, super friendly people! I will be back every time. More