Toyota of El Cajon

Awesome service appointments The service department is great and my appointments are always fast. The service department people are always efficient and very nice. They have ta The service department is great and my appointments are always fast. The service department people are always efficient and very nice. They have taken good care of me and my cars for many years. More

4 Toyota owner Toyota EC takes care of my 4 Toyota’s and does a great job. Work is done promptly, correctly, and usually less than the estimate. Been going there for Toyota EC takes care of my 4 Toyota’s and does a great job. Work is done promptly, correctly, and usually less than the estimate. Been going there for about 20 years and recommend them without hesitation. More

Will not choose another location to service my vehicle I appreciate Toyota of El Cajon’s súper friendly staff at the service dept. Can sometimes be very busy, but it’s for a really good reason. It’s like w I appreciate Toyota of El Cajon’s súper friendly staff at the service dept. Can sometimes be very busy, but it’s for a really good reason. It’s like who goes to a restaurant with no customers? I will always make reservations/appointment for my maintenance with Toyota of El Cajon More

Total Dealership Review... from service to the front desk Toyota Motor Corporation is a top automotive brand, but Toyota of El Cajon is a premier, full service dealership that far exceeds expectations. Profe Toyota Motor Corporation is a top automotive brand, but Toyota of El Cajon is a premier, full service dealership that far exceeds expectations. Professional staff, efficient operations, and they value you after the sale. From sales to service and everything in between, they are the best. Their online service appointment scheduler is outstanding and allows you to schedule service efficiently. When an appointment is made, they follow up and send you reminders. Staff are friendly, no pressure, and professional. Even got a call from Mr. Simeon Okosun over a year later to wish me a Happy Birthday! A simple gesture but the remembrance and effort reflect highly on the Mr. Okosun and the total organization. Well done Mr. OKosun!!!! Service bays are clean, well organized, and environmental controlled. How do I know this? Toyota El Cajon organized a new owners event after I purchased my vehicle from them. So.... over a hundred of us got a catered dinner (no pretzels or peanuts, but tacos from a local restaurant), toured the entire facility, met the staff, and then had a raffle for prizes. No small effort here, but still reflects well on the organization. Total professionalism. Facilities are the best I've seen, clean, open, and environmental sound. Definitely a Top Flight dealership. Toyota and Toyota El Cajon are solid examples of a company operating to the highest standards of excellence. Service Department is also stellar. Ray Pelston went over the report and provided all documentation at the end. They service vehicles efficiently considering the long lines to get in (arrived 20 minutes early for my appt, but the staff had my vehicle off to the bays on time). I guess when your good, you get long lines of people waiting to get in. Hint: Show up early before your appoint. Overall, TOP NOTCH!! More

Great Service department Everyone I met and delt with were great people and very helpful. They even discovered a recal for my car and provided a rental So that I could get it Everyone I met and delt with were great people and very helpful. They even discovered a recal for my car and provided a rental So that I could get it taken care of without spending my whole day there. More

1st Service for 2018 4Runner Awesome customer service! Fast and completed within the time window estimated by our advisor Josh. He was very helpful with other questions we also h Awesome customer service! Fast and completed within the time window estimated by our advisor Josh. He was very helpful with other questions we also had. We highly recommend this dealership. More

Excellent service Overall just excellent service came in to drop my truck off for some maintenance I was greeted right away my service writer Eddie was awesome. He seen Overall just excellent service came in to drop my truck off for some maintenance I was greeted right away my service writer Eddie was awesome. He seen that I had my daughter with me and she was not wanting to sit still he finished all the paperwork pretty quick. he offered for a shuttle to take my daughter and I home I told him that my wife would be picking us up in a few while I was waiting for my wife to come he was creating conversation ask me about my daughter and talk to me about his kids you just made me feel really comfortable and it's great customer service like that that will keep me coming back More

Great The team of employees at Toyota of El Cajon. Have made my purchasing of vehicles & maintenance of those vehicles a pleasure to do business with and i The team of employees at Toyota of El Cajon. Have made my purchasing of vehicles & maintenance of those vehicles a pleasure to do business with and i would recommend them to anyone looking to get a vehicle. (new or used) More

Service was needed for a Sienna rear hatch door failure We were very disappointed when our 2014 Sienna's hydraulic lifts on the rear hatch door failed and posed a danger to anyone trying to get things in or We were very disappointed when our 2014 Sienna's hydraulic lifts on the rear hatch door failed and posed a danger to anyone trying to get things in or out of that door. I called the dealer where we purchased this van, and they got us in for repair within 24 hours. The staff members at the dealership service department were all very courteous and they repaired the problem promptly. My husband and I are very happy with the dealership, but very unhappy that this part failed after gentle use for only 44,500 miles. It was an expensive repair, and we think that Toyota should cover it on a recall, as it is dangerous to leave it without repair. More

Excellent customer service! Friendly staffs, awesome customer service. My complimentary service visits has always been pleasant and satisfied. Will definitely recommend to my fri Friendly staffs, awesome customer service. My complimentary service visits has always been pleasant and satisfied. Will definitely recommend to my friends and family. Great place to get serviced! More