Toyota of Easley - Service Center

Ok, I’m probably labeled as a Karen in the Computer system at EASLEY Toyota – – I had complained six months ago or whenever it was about the timeliness and not being kept abreast of what was happening system at EASLEY Toyota – – I had complained six months ago or whenever it was about the timeliness and not being kept abreast of what was happening while I was waiting for my car service. This time everything went fine, Timeliness was good. I was puzzled though when I got home and on my invoice/bill it said I had refused a brake job on my back brakes; I had not been asked about brakes. They did oil change and regular check, I came out to the counter and he told me 8995 the standard price for oil change I believe– – no mention of brakes I tried emailing the young man who had waited on me – – yes, I could have called. How was not overly worried about my brakes, just do wonder why that was on my bill when nothing was related to me about needing brakes. No, no charge for brakes – – just a comment about me refusing breaks. I’m really not a hard to get along with customer, just want Oh upfront honesty at all times. Your maintenance scheduling system is good, everyone is friendly, and it seems like everything is done well; Just this one puzzle. I do not mind a call. More

Second review bc I forgot to say that I’d emailed the young man who waited on me for my visit when I noticed something on my bill/Invoice when I got home that He did not mention to me while I was at his young man who waited on me for my visit when I noticed something on my bill/Invoice when I got home that He did not mention to me while I was at his desk paying. He didn’t answer the email. Perhaps the system is set where they don’t do not receive emails after the service is over, I do not know. I I did not follow up with a phone call, but I am still a little puzzled. I do not remember the young man’s name at this time: I am not upset just puzzled if someone wants to call me that’s fine. More

Everyone respectful, kept me up to date on everything with the vehicle service. Waitingvarea clean with the vehicle service. Waitingvarea clean More

Toyota of Easley is awesome. Every time I visit for sales or service, everyone there is super friendly and professional. Great experiences, 10/10 would recommend. Every time I visit for sales or service, everyone there is super friendly and professional. Great experiences, 10/10 would recommend. More

Service and friendliness were on point, which is always the case here! The wait time was quite long, next time I will prepare better and use their free transportation services provided! the case here! The wait time was quite long, next time I will prepare better and use their free transportation services provided! More

Very pleased with the service department's professionalism and explanation of the services and cost. professionalism and explanation of the services and cost. More

Explain why they were servicing my new car after five months. They answered all my questions.. months. They answered all my questions.. More

A very friendly, courteous, and knowledgeable, service staff who promptly diagnosed our service need and completed repairs in a timely manner. staff who promptly diagnosed our service need and completed repairs in a timely manner. More

Wait time was to long other than that the service was good have no other complaints good have no other complaints More

Everything was quick and painless as far as dealing with car issues. They do have quite a few people standing around while my service advisor was struggling to get people checked. car issues. They do have quite a few people standing around while my service advisor was struggling to get people checked. More