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Toyota of Easley
Easley, SC
1,616 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,616 reviews
August 28, 2024
From the moment I arrived, RJ was attentive, knowledgeable, and truly understood my needs. I don’t like to be pressured and he guided me through the options without any pressure, making the enti knowledgeable, and truly understood my needs. I don’t like to be pressured and he guided me through the options without any pressure, making the entire process smooth and stress-free. I left the dealership feeling confident in my purchase and very satisfied with the service I received. Highly recommend him if you need a vehicle! More
by Iris Jaimes
Employees Worked With
August 28, 2024
El mejor lugar para obtener tu carro, recomiendo a Raul excelente atención muy amable gracias excelente atención muy amable gracias More
by Cesar
Employees Worked With
August 28, 2024
Fantastic customer service. Always go the extra mile for their customers. Timely, efficient and courteous. Always go the extra mile for their customers. Timely, efficient and courteous. More
by LISALINDSAY46
Verified CustomerAugust 27, 2024
I have bought two vehicles at this dealership. The service staff is fantastic, so courteous! Kevin Biddle is a 'GEM'! I really do enjoy my 2018 Highlander! "SALZA!" The service staff is fantastic, so courteous! Kevin Biddle is a 'GEM'! I really do enjoy my 2018 Highlander! "SALZA!" More
by PERTH42
Employees Worked With
Kevin Biddles. Super!
August 27, 2024
We have purchased our vehicles from this dealer for years. They have always been east to work with and given us great deals. Chris is a great guy and he had answers to all my questions. He found the ve years. They have always been east to work with and given us great deals. Chris is a great guy and he had answers to all my questions. He found the vehicle I wanted, a Tacoma Limited, and contacted me when it showed up at the dealership. More
by DP McConnell
Employees Worked With
August 25, 2024
We always get friendly smiles and have great trust in the service at Toyota of Easley! service at Toyota of Easley! More
by SCIRISHSETTER
Employees Worked With
Other Employees :
Adam Pangle
August 25, 2024
I took my Highlander in for bumper recall and routine maintenance. Made an appt. For 10 AM. Left dealership for the day (by shuttle driver). Shuttle driver stopped working at 5 pm. By 5:00 I had not he maintenance. Made an appt. For 10 AM. Left dealership for the day (by shuttle driver). Shuttle driver stopped working at 5 pm. By 5:00 I had not heard anything from Dan. When I called, I went to voice-mail. Running out of ride options, I headed back to dealership anyway. On the drive, Dan returns my call only yo tell me that my car is not done. They have not even gotten to it! I told him that I live 50 miles away and I will need a loaner car. His response was that Enterprise closed at 5:00. (Then why didn't he call me sooner.) I said "you have a whole lot full of loaner cars, find one!" When I get to the dealership, he apologizes for having to leave my car and offers a couple of free oil changes. He assures me my car will be ready the next afternoon. At 2:00 the next afternoon, we picked up my car (no offer of free oil changes). I lost a whole day waiting for my car (at my daughters house in town) and the inconvenience of coming back the next day (an hours drive each way). The communication was the worst. What was the point of making an appt? Dan said that "they kinda over booked", plus a technician didn't show up for work. I get people call out and that happens more often these days. But, why don't you NOT over book so the fallout of that is not so bad. The actual physical work on my vehicle is good. The customer/service dept communication has gotten worse over the past year. We have been customers of this dealership since 2013. More
by JCROBERSON82
Employees Worked With
Dan
