Toyota of Easley

The service was on time and completed quickly. The service representative that we spoke to at the desk was polite by definition but left both my husband and I feeling disrespected. We went in The service representative that we spoke to at the desk was polite by definition but left both my husband and I feeling disrespected. We went in for a 15,000 mile routine check. While there, we expressed a concern over scratches on our windshield. She quickly told us to take the car to our own detailer or to file a claim with our insurance carrier. She explained that in South Carolina the law allows for 2 free windshield replacements. We asked if Toyota of Easley detailer could take care of it. She scheduled it to be buffed while we were there for the routine appointment. The end result is that there are now more scratches on the windshield. She pointed to circular scratches when we arrived. There are now circular plus new vertical scratches which weren't there originally. When we went to sit in the car she even acknowledged that the scratches were serious. It causes safety concerns when driving in bright sunlight. We feel this is a warranty issue and should be covered by Toyota of Easley. We thought we were buying a top of the line vehicle. We have a major concern with the quality of the windshield and the service provided through Toyota of Easley. Please note we only spoke with/dealt with the service representative/receptionist at the desk. More

Very helpful and friendly, the wait was short for my service appointment. Explain services needed very well service appointment. Explain services needed very well More

The work done was completed on time. When I started the car to leave, there was a terrible noise. Jacinda heard the noise and came out. She took it back to the employee that worked on my When I started the car to leave, there was a terrible noise. Jacinda heard the noise and came out. She took it back to the employee that worked on my car snd it was fixed. More

I love Toyota of Easley! Bought my first in 2001. They also do my service. Bought my first in 2001. They also do my service. More

Sales staff was very helpful with our vehicle purchase. This is our 2nd vehicle purchase from this dealership. I would recommend this dealership to others. This is our 2nd vehicle purchase from this dealership. I would recommend this dealership to others. More

The peoples were friendly and easy to talk to and easily to understand. I am satisfied thank you. easily to understand. I am satisfied thank you. More

Buying a car at Toyota of Easley was a great experience! The sales staff was friendly and knowledgeable. I greatly appreciated the fact that they did not pressure me into making a decision. They had a lot The sales staff was friendly and knowledgeable. I greatly appreciated the fact that they did not pressure me into making a decision. They had a lot of patience with me and answered all the questions I had. They guided me through every step of the process. I absolutely love my new car and am excited about the free services (oil changes, tire rotations, etc.) they provide for the first four years. RJ, Rich, and Bill were great to work with! More

Very responsive, I enquired about a specific car in inventory outside business hours and they texted me back to schedule an appointment within minutes. The car was ready for us when we arrived. inventory outside business hours and they texted me back to schedule an appointment within minutes. The car was ready for us when we arrived. More

Employees are always very kind. I feel like there could be a more efficient way to check in customers. I had no idea where to wait to be helped and 2 other people ended up being hel I feel like there could be a more efficient way to check in customers. I had no idea where to wait to be helped and 2 other people ended up being helped before me yet I was there before them. The overall wait time to check in and out is a bit much. More

Toyota of Easley has serviced us since 2000. ! Nothing has been below everything we have expected.! We have been treated like family🥰 ! Nothing has been below everything we have expected.! We have been treated like family🥰 More