Toyota of Easley

I totalled my car and insurance covered a rental for a limited numbers of days, so I was under the gun to find a car. I spent HOURS on the internet looking for the specific used car I wanted. I found seve limited numbers of days, so I was under the gun to find a car. I spent HOURS on the internet looking for the specific used car I wanted. I found several- all in different states. Toyota of Easley was one of those dealerships. Prior to contacting Toyota of Easley, I'd talked with salesmen at other dealerships who had similar cars, making it clear to them that I was buying a car within the next 2 days. When I asked them questions about the particular car in which I was interested, instead of walking out to the car, with me on the phone--which would have most efficiently and quickly answered my questions-they said they'd call me back. So I waited and they finally called me back. Seemingly, they were not that interested in my business. Ok, back to Easley Toyota, via CarGurus.com I emailed an inquiry to Easley. To which, Stan Hill with internet sales service promptly responded. I called him with my numerous questions and he actually went out to the car as we talked! He quickly answered my questions and addressed my other car related concerns. We went back and forth with phone calls and finally negotiated a very reasonable price. The car was in South Carolina but I live in Louisiana. I planned to fly into Greenville, SC as it is the closest airport to Easley. I would need someone to transport me to Easley; I asked Mr. Hill if he would do so, without hesitation he agreed. My impression of him from our phone calls was that he was an honest and trustworthy person. My flight was delayed, but Mr. Hill readily agreed to pick me up at the later time. He drove up in my new car and it was fabulous! I had asked him to bring the completed paperwork, so I could look over it on the drive from the airport. Which he did. Upon entering Mr. Hill's office area at the dealership, several employees in the Used Car Dept made a point to meet me---even asking how my flight was. Within a matter of minutes the paperwork had been signed and I was headed to the finance dept. Before I left home, my husband warned me not to let the finance guy talk me into an extended warranty or tack on any fees etc. With that in mind I was a bit experience apprehensive, as I entered the office. The finance gentleman asked me if I'd reviewed the extended warranty option with Mr. Hill. I told him I had and I'd declined. And that was that. I paid the exact price we had settled on during our phone conversation. I've bought several cars but this was by far the best experience. Firstly, Mr. Hill was a man of integrity and true to his word, secondly, the transaction was smooth with no problems or surprises, thirdly, the car had a full tank of gas (Mr. Hill even topped it off before I left--making up for the gas used in the trip to and from the airport) and lastly, everyone I encountered at Toyota of Easley was professional and kind. I love my car, so if you want a car--Toyota or other make--go see Stan Hill. In fact, I will recommend him to everybody and anybody I hear who needs a car. Oh yeah, Mr. Hill wears bow ties which is always a plus in my book. More

I would recommend buying a used car from this deal every time! My mom has been buying cars from them (for our family and then my sisters and I) for about 10 years. We drove up from Flowery Branch, GA (about time! My mom has been buying cars from them (for our family and then my sisters and I) for about 10 years. We drove up from Flowery Branch, GA (about two hours away) just to see these guys. Every time one of my family members go there we have a great experience. My husband and I just bought our first car from them this past weekend. We were greeted right away in a friendly manner, not pushy at all. We told the sales guy, Tim, we were just looking and getting a feel for the process and may not actually be purchasing a car today. Tim was still very friendly and showed us two Camrys (a 2012 and a 2010) and even let us test drive them. After the test drive he offered to get a quote on what our trade in value would be mentioning that he knew that we were just looking and wanted to give us an idea. [He probably knew that we were going to go ahead and buy the car anyway but he was still very friendly and didn't put any pressure on us to buy a car] He offered us a lot on our trade in and when we decided to go ahead and purchase the car we wanted (2012). It was a great and friendly process and that's why we always go back to Toyota of Easley when we're looking for cars. There is a little bit of "Salesmen Psychology" to look out for. He showed us the 2012 first and told us the price and then showed us that the 2010 (an older, less "showy" model) was only $1000 less. Don't get me wrong, its was a GREAT deal on the 2012, but that's how they get you excited for the showy car. Also they showed us the KBB trade in value for our car and it was pretty low, but then they came back and gave us $1500 MORE than what the KBB suggested, to make you feel really good about the purchase. They probably just wanted to sell the car but since it was still $1000 more than what I thought they would give us, I didn't really care. With this being said I would still go back EVERY time and buy a car from these guys. THEY ARE GREAT! More

I would recommend Mr.Donald Keasler to all of my friends, mostley because of his experience/communication.he is very professional at what he does.He gives you his time/patience.I like Mr.Keasler, because of mostley because of his experience/communication.he is very professional at what he does.He gives you his time/patience.I like Mr.Keasler, because of his customer service and his friendliness. I thank him for all that he has done to help me with my car and keeping in touch with me.You don't find to many people that would keep in touch with you, when your business is done. Thank you Don,for a job well done. More

Tina was very helpful on my visit. She listened and gave me a good price on my purchase. Since I am a regular she gave me a hat and keyring. She was very friendly and customer oriented. Ray witt me a good price on my purchase. Since I am a regular she gave me a hat and keyring. She was very friendly and customer oriented. Ray witt More

Tina Surratt was very friendly & helpful in assisting us find a replacement part for our Tundra. We will definitely Return to Toyota of Easley in the future. us find a replacement part for our Tundra. We will definitely Return to Toyota of Easley in the future. More

I made an appointment to see a specific used car they had. I arrived and the saleperson was with someone else so I had a new person to work with. That was fine, she was very nice and helpful (Tiffany Den had. I arrived and the saleperson was with someone else so I had a new person to work with. That was fine, she was very nice and helpful (Tiffany Dennis). She was the only good part of the entire appointment. I also so a new car that I liked and they offered to let me drive it. I did. When we went inside to talk, I said I like the used car better and it was in my price range. The used car manager started pushing me toward the new car. I said no, that I would like to discuss the used car. They gave me a very fair price on my trade, so I was ready to deal. Then a finance manager came in the office and said that the used car was no longer available and it had just been sold! I learned that someone else had driven it and was interested and working on financing. And their financing just happened to come in as I was getting ready to negotiate. So the hot and heavy pushing for me to buy the new car started. I left, and will not buy a car from them. Poor customer service! More

Service and staff were friendly, prompt and factual. I would highly recommend their service and sales department. We have bought multiple cars from Toyota of Easley. The service and quality are the reason would highly recommend their service and sales department. We have bought multiple cars from Toyota of Easley. The service and quality are the reason we keep buying and servicing our cars from them. More

All went smoothly in negotiations on price for our new Prius. Clayton was friendly, informative, willing to work with us, had a sense of humor.. Prius. Clayton was friendly, informative, willing to work with us, had a sense of humor.. More

Brought my Explorer in for service (I bought it at Toyota of Easley). Rear end noise. They replaced LH rear wheel bearing assy and rh rear axle seals and charged me $596.25. I brought it back the next wee of Easley). Rear end noise. They replaced LH rear wheel bearing assy and rh rear axle seals and charged me $596.25. I brought it back the next week because it was making the same noise. He called and said it was the rear clutch and wanted $800.00 more to fix it. I didn't have him fix it. What if I paid the $800.00 and it still wasn't fixed. I would NEVER buy anything from Toyota of Easley again and would NEVER recomment them to anyone. More

I worked with Mark in purchasing a new car on the Internet. I met with him and he showed me the advantages of a Camry vs. an Altima and did a great job. I was leaning towards the Altima before he Internet. I met with him and he showed me the advantages of a Camry vs. an Altima and did a great job. I was leaning towards the Altima before he did this. He even met with me after I had received a quote from a different dealership for a lower price. Mark showed me what a professional person he is and his vast knowledge of Toyota’s. Norman Zwahlen 864-965-8593 More