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Toyota of Easley
Easley, SC
2,397 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 2,397 reviews
July 13, 2024
Friendly, courteous, keep you updated. Would be nice for a sign in the waiting room that it’s not a place for people to conduct their business. There’s was a Guy on his computer With an ea Would be nice for a sign in the waiting room that it’s not a place for people to conduct their business. There’s was a Guy on his computer With an earbud talking on a business call. Incredibly disrespectful. More
by bn
Employees Worked With
Caitlyn
July 12, 2024
2010 Toyota Prius: I have no complaints so I can’t take any stars away. I took it to the dealer a day prior to a road trip with a rescheduled appointment and had my brakes inspected, oil changed, multipoin any stars away. I took it to the dealer a day prior to a road trip with a rescheduled appointment and had my brakes inspected, oil changed, multipoint inspection, EFI & TEC service. When I drove home I did hear some clanking under the drivers side but I didn’t see anything loose or whatnot; it was driving pretty good and we made it back in one piece. I wondered if a mechanic left a tool somewhere. If I ran something over, I missed it! (228,500 miles on my odometer.) More
by fattireale75
Employees Worked With
Dan?
Verified CustomerJuly 11, 2024
Car was checked in right on time and a crew began work while I confirmed requested work. Car was done in 50 minutes. Discussed recommendations and was out in an hour. Maybe less. Very pleased. while I confirmed requested work. Car was done in 50 minutes. Discussed recommendations and was out in an hour. Maybe less. Very pleased. More
by RCCDJCPEANNA
Employees Worked With
Ian Mack
July 11, 2024
1st apt for oil change had to wait 2hrs & during apt. my drivers side seat was adjusted and broken. At apt for fix seat had to wait 2 and half hrs. Loyal customer in the past but service department has w my drivers side seat was adjusted and broken. At apt for fix seat had to wait 2 and half hrs. Loyal customer in the past but service department has went down hill fast. More
by TAGREG677
Employees Worked With
Ian Mack
