Toyota of Downtown L.A. - Service Center

It was ok Went for maintenance and my vehicle was damaged at their lot but everything got repaired and got my tank full and vehicle completely washed all on their own expense damaged at their lot but everything got repaired and got my tank full and vehicle completely washed all on their own expense More

Maria was so helpful and knowledgeable with answering an inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my mai inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my maintenance. I really recommend Maria for the best experience! More

The dealership was the very first one I gotten my first car out and it has never disappointed me car out and it has never disappointed me More

Good customer service Good customer service Good customer service Good customer service Good customer service customer service Good customer service Good customer service More

This is my first time going to DTLA Toyota. I just started working in downtown coming from Culver City. I was going to miss Marina Del Rey Toyota but Jimmie really took care me. I was provided I just started working in downtown coming from Culver City. I was going to miss Marina Del Rey Toyota but Jimmie really took care me. I was provided with a ride to work when I dropped my car off in the morning and the communication was convenient and came often. I always knew what was going on with my car while it was being serviced. Very top tier service for my first experience. I left very happy. I also had a problem with my steering wheel because of a manufacturing defect and Jimmie got it taken care of and approved for replacement. I am very happy to have found another service center that I can trust going forward. More

Immensely long wait, also they ripped off a small motor that was for my license plate holder 😩 BUT since they got my window working again and my car drove back home PERFECTLY (without turning off on me) I that was for my license plate holder 😩 BUT since they got my window working again and my car drove back home PERFECTLY (without turning off on me) I CAN def forgive them. I’m hoping I won’t have to replace the part they mentioned and that the cleaning they gave it, works! Overall good service, thanks. More

Great experience as always. First time working with Toni and he was the best! Thank you Toni! First time working with Toni and he was the best! Thank you Toni! More

Me senti comfortable , es muy respetuoso y Eficiente. Amable,la verdad TODO el personal es Calidad!!!😍 Amable,la verdad TODO el personal es Calidad!!!😍 More

Jonathan responded in a timely manner and answered all of my questions during my time with DTLA Toyota. Very appreciative! my questions during my time with DTLA Toyota. Very appreciative! More

Jonathan was very helpful, and not only took care of our regular maintenance. He pointed out we needed tires as they were worn down. We never saw the wire treads until he pointed them out. He keep us inform regular maintenance. He pointed out we needed tires as they were worn down. We never saw the wire treads until he pointed them out. He keep us informed on how the repairs were going and made sure my wife was taken care of. Jonathan was great. I will recommend him to anyone. He's an honest and hardworking. Please if you need repairs ask for Jonathan. More