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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,832 reviews

October 01, 2022

Excellent service I was taking over the phone with the sales person making a deal on the price on the Tacoma so I it was faster on the paperwork when I get there More

by MARIA167748
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel
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Oct 04, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 30, 2022

The service is excelent but it would good if they give to clients more options. Like carpet included. More

by ADELAZELAYA40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson and Edgar
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Oct 03, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 30, 2022

Carlos pelayo treated me with the upmost respect and quality customer service. I really appreciate his patience in detailing all the services my car needed. Thank you! More

by OB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Carlos was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 29, 2022

Went in looking for options and was well taken care of. Great staff. Good car options and reliable people More

by Nelson A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Oct 03, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

September 29, 2022

Ben & Alex were very helpful & made the process really quick. They helped us get a great price as well. More

by Cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Alex
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Oct 03, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ben's and Alex's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Toyota of Downtown LA Team

September 28, 2022

Es un Diler con un bien servicing y con buen personal q Dan buen servicio More

by MIKECORONA8
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Toyota of Downtown L.A. responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, The Toyota of Downtown LA Team

September 25, 2022

Very professional and very helpful. They answer all my questions and honestly am a regular customer More

by Yeka9168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 25, 2022

I had a service for Toyota 4Runner on September 23, 2022 by Erick Cordova who was highly knowledgeable and professional. He was a great service agent. More

by Abrahamsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

Sep 28, 2022 -

Abrahamsamuel responded

You are welcome. Sincerely speaking, DTLA Toyota is the best dealership with great staff providing great service.

September 24, 2022

Maria A is very efficient and courteous in the Service department. She made dropping off the car, payment , and picking it up very easy. She also hooked me up with an Uber to get me to work in the morning More

by mjfarley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Sales
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

September 24, 2022

Very welcoming. Dealers try to work with you. And try to help with what is best for the customer… great experience overall! More

by ANGUIANO.AMAIRANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob santos
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

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