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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,832 reviews

October 19, 2022

Very very good good good Goood very goood very good very good very good very More

by CARLS032008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joana
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Oct 21, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

October 19, 2022

Great customer service, easy to communicate (text/ calls/ emails) Jin and Frank were excellent, they went the extra mile to provide a high quality experience More

by Mario Sagastume
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun - Frank Rivas
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Oct 21, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

October 17, 2022

He was really good he helped me out got me a rental car even though I was losing my patience he was really friendly More

by Edwinblanco2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

October 16, 2022

Great customer service. Had knowledgeable people helping me make the right selection in picking a car More

by ECABRERA913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

October 15, 2022

Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful More

by Mireiliw13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham, Christopher Cokonis
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

October 15, 2022

Estoy muy insatisfecho dado a un arreglo de mi carro y nada mas me están evitando cuando es algo simple More

by NONE3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jessica / sales
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 15, 2022

I had an appt but still waited 25 mins for an advisory but once my advisor came he was really cool More

by Jessi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for your great review, Jessi. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 14, 2022

Amazing! Norma was the best!!! She helped me with my search for a car. She gave me the best experience after having a not so great one at Glendale. She cared More

by LISETTEVELADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 13, 2022

You are the best dealer in Los Ángeles California. I always buy my cars in this dealer More

by rennnne55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
Report | Print
Oct 14, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

October 13, 2022

Agent Peter Kim, was so professional that this is the second time I'm buying a Toyota car from him. Great dependable car from Toyota however true rewarding was dealing with Peter again. Thanks. More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim
Report | Print
Oct 14, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

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