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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,832 reviews

November 02, 2022

Excelent customer service from Tania. 100% satisfied with her and this dealer. I would recomend it to everyone More

by jonathanquiroa1833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania
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Nov 02, 2022 -

jonathanquiroa1833 responded

Great customer service

October 30, 2022

Very kind, awesome, responsible,profesional, active,familiar,honest,positive,honest,clean, diligent,and they have quality. More

by kokwankyu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Nov 01, 2022 -

Toyota of Downtown L.A. responded

We appreciate your marvelous feedback! Sincerely, The Toyota of Downtown LA Team

October 28, 2022

Very nice dealership. Very clean and everyone seems happy and welcoming. I had a very good experience More

by Edward’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
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Nov 01, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Toyota of Downtown LA Team

October 27, 2022

Nice and friendly staff, the best dealership in Los angels area, thank you toyota of downtown! More

by Ramsin chamaki
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Oct 31, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Friendly and patient service, we went through a pretty laborious negotiation but they were good sports and I left with a car I was super happy with. More

by Erinn M
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Oct 25, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Came in and got my car the same day very happy everything was pretty fast and the lady who sold my car was super nice and gave me a deal also☺️ She made me feel very comfortable and confident in the car I wa More

by Qandeel147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Vehicle came missing all the floor mats, only plastic on the floor. Attempting to contact driveway and sent them pictures, but was never sent. Really disappointed. More

by KHALILAELHALABI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown.
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Oct 25, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Toyota of Downtown L.A. does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

October 20, 2022

excelente servicio mi vendedora Martha Montes la mejor ,me ayudó mucho ,100%recomdado ,gracias toyota central More

by coreanolvia123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Montes
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

October 20, 2022

Sales man Juan has horrible sales management would never go back horrible experience with them More

by Lopez_yvonne13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

October 19, 2022

I worked with Alex Anaya. The work was done on time. It was done very completely and I was very happy with the result. I was in regular contact with Alex and he gave me a text More

by Jrocm001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Alex was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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