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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,807 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,807 reviews

April 28, 2024

I reviewed this dealership 2 months ago after a great experience with Gary. This experience was not that. I was quoted $295 for the battery before service. They did not update the tracker, so when I aske More

by colbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Toyota of Downtown L.A. responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

April 26, 2024

Very well organized with their handling of customers in the lobby. Professional and polite staff. More

by MARCELAMAGANA18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziomara Menjivar and Alex in financing.
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Apr 30, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

April 24, 2024

Xiomara and Esther we so helpful and they were best! I was In and out of the dealership More

by WEL38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Apr 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

April 19, 2024

Buena atencion,,,muy amables,,estan atentos a atender al cliente,,,aunque el señor que nos atendio para firmar el contrato de venta no fue muy amable,,,pero si el vendedor. More

by Jose_imartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge,,de ventas,,
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Apr 23, 2024 -

Toyota of Downtown L.A. responded

Jose, Nos alegra saber que su visita fue en general positiva. Comuníquese con nosotros si desea analizar más a fondo los aspectos menos satisfactorios de su experiencia, para que podamos seguir creciendo como concesionario y brindar un excelente servicio al cliente. Sincerely, The Toyota of Downtown LA Team

April 19, 2024

They were very nice, had provided a nice waiting area with snacks and comfortable seating. Our Salesperson Marcello went above and beyond to get my deal finalized. More

by S.SHUCK
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Department- Marcello
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Apr 23, 2024 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

April 15, 2024

Gary Kamoshida explained w/t every detail and very professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble More

by Enrique0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cokonis
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Apr 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Toyota of Downtown LA Team

April 04, 2024

I had a very great experience there and it was very welcoming. Frankie was very nice on answering any questions I had concerning the new vehicle I was purchasing. More

by Jacky flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin or Frankie I give 5 stars
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Apr 08, 2024 -

Toyota of Downtown L.A. responded

Jacky, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Toyota of Downtown LA Team

March 27, 2024

excellent attention, fast attention He explain us all the points clearly while I was signing, I like the attention More

by aniuxhh
Recommend Dealer
Yes
Employees Worked With
Ji Suh
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March 08, 2024

Good and fast Very good ? ? That's for the people held me up I'm like More

by noe.pamiel8
Recommend Dealer
Yes
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Mar 12, 2024 -

Toyota of Downtown L.A. responded

We appreciate the time you took out of your day to provide this feedback, Noe. At Toyota of Downtown L.A., our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Toyota of Downtown LA Team

March 07, 2024

Excellent service by Carla Excellent service by Carla, the sales person as well as the entire staff. I'm very happy working and buying from you guys More

by SONNYTAHA
Recommend Dealer
Yes
Employees Worked With
Carla
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Mar 08, 2024 -

Toyota of Downtown L.A. responded

Sonny, thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

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