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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,832 reviews

January 06, 2023

Great customer service. Smooth transaction. Questions were well-explained. Friendly environment and employees. Great experience! More

by KM93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Hong
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Jan 10, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

January 06, 2023

Excellent customer service, good environment, professionals sales person. I’m very happy with my new car More

by Alejandro monterroso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

January 06, 2023

Best sales associate that we have experienced ever in our car purchasing history is siomara. She was very attentive and worked with us in exactly what we were looking for. Such great help. More

by Dennis R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeni Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joao Kim
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Jan 10, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

January 05, 2023

Everyone knows how much buying a car can suck and truly, I was dreading it. Looking back however, I had honestly the best car buying experience I have ever had. Juan never made me feel like I was getting hu More

by Brodie Boyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan in sales and Jason in finance both get 5 stars
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Jan 06, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Toyota of Downtown LA Team

January 04, 2023

I appreciate the way they treat me and they were very good let me I recommend LA Toyota More

by Hernandezjas75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Guzman Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Toyota of Downtown LA Team

January 02, 2023

Joao Kim of Toyota Downtown LA is the best! He has helped me with me request timely and efficiently. More

by Mi Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Report | Print
Jan 04, 2023 -

Toyota of Downtown L.A. responded

We are so glad we could take care of all of your needs at Toyota of Downtown L.A.. Thank you for giving this feedback; we will be sure to share it with Joao! Sincerely, The Toyota of Downtown LA Team

January 01, 2023

Great customer service. Knowledgeable. Thorough and helpful. I would recommend D to a friend. Thanks. More

by david.streza
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miguel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Toyota of Downtown L.A. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Toyota of Downtown LA Team

January 01, 2023

Excellent client service. High availability, constant and clear communication. Knowledgeable about special issues. Very good experience. More

by luisfarechiga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivas
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Jan 04, 2023 -

Toyota of Downtown L.A. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Toyota of Downtown LA Team

January 01, 2023

Every one is nice and welcoming. They gave us a good offer as well. Good job More

by LOPEZKI0121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
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Jan 04, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Toyota of Downtown LA Team

December 31, 2022

Gary Kamoshida was very help full he went with me step by step and explain all the service that done and wat service was needed to done for my car he did a great job could not ask for any more great service More

by garciadolores56@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kamoshiba
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Jan 04, 2023 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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