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Toyota of Downtown L.A.
Los Angeles, CA
1,833 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,833 reviews
January 20, 2023
I have had maintenance done here twice already and as a first time car owner the service is so easy going short and to the point absolutely no hassle . Abraham Alvarado has been the one to attend me and is first time car owner the service is so easy going short and to the point absolutely no hassle . Abraham Alvarado has been the one to attend me and is very kind and comforting . More
by roseybev91121
Employees Worked With
January 19, 2023
Not true to their word, after purchase they don’t value customer. Wasn’t taken care of and felt disrespected on purchase of my Toyota vehicle. customer. Wasn’t taken care of and felt disrespected on purchase of my Toyota vehicle. More
by KJM131
Verified CustomerJanuary 16, 2023
Nice clean facility friendly staff good hospitality staff willing to work with you to fit your needs willing to work with you to fit your needs More
by DEXXMANN80
Employees Worked With
January 16, 2023
Fast accurate and effective solutions we’re being suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim pa suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim particularly More
by chatdeleon54
Employees Worked With
Other Employees :
Joao Kim, Jose Francisco, Ricardo Rivas
January 16, 2023
Service advisors are always friendly and helpful. My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate h My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate his help and getting my car serviced within a reasonable time. I was very happy with the service and Toni’s help. Definitely recommend this dealership they have helpful and friendly staff. More
by egalvarez
Employees Worked With
January 16, 2023
Best Toyota service experience I ever had. Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ More
by Kevin Chung
Employees Worked With
Joao Kim
January 14, 2023
I was on the hunt for the RAV4 Prime, which is a very difficult vehicle to find at the moment due to demand and the chip shortage. I was on my third week of trying to locate a dealer that had one incomin difficult vehicle to find at the moment due to demand and the chip shortage. I was on my third week of trying to locate a dealer that had one incoming. That's when I contacted Toyota of Downtown LA. They had one that would arrive in the coming weeks. I spoke with Norma and she was fantastic to deal with - Very clear, informative, and the deal was fair considering the high demand and low inventory of the RAV4 Prime. Thank you, Norma! More
by INFO@ARTHURTRACE.COM
Employees Worked With
Norma
