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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,814 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,814 reviews

August 22, 2024

I loved the cleanliness of the dealership, the size of it. Everything thing looked pretty new unlike the dealership I normally went to But, what I most liked was the person who took care of me. ALEX w More

by ELISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alez Perez 10 star rating
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Aug 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for your feedback, Elisa. We're thrilled to hear that you appreciated the cleanliness and size of Toyota of Downtown L.A. and that Alex provided you with such great service. We understand that it's disappointing not to be able to enjoy your vehicle right away. If there's anything we can do to assist you further, please feel free to reach out. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

August 22, 2024

Our experience was great. We went with our family and we were happy with how fast it was. More

by tnlohsee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Han
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Aug 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you and your family had a great time at Toyota of Downtown L.A. and appreciated the quick service. We look forward to welcoming you back in the future! Sincerely, The Toyota of Downtown LA Team

August 21, 2024

Es amable pero no da razón exacta del vehículo perdí mi tiempo y mi dinero porque no me areglaron nada salí muy decepcionado More

by Francisco cedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmie Saucedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Toyota of Downtown L.A. responded

Gracias, Francisco, por compartir tu experiencia. Entendemos tu decepción y valoramos tus comentarios. En Toyota of Downtown L.A., trabajamos para ofrecer un servicio de calidad y te invitamos a contactarnos directamente para abordar tus preocupaciones. Tu satisfacción es importante para nosotros. Sincereremente, The Toyota of Downtown LA Team

August 19, 2024

Good customer services and friendly salespeople, I had a good experience at the dealer ship More

by ANAMENJIVAR19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Uyehara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Toyota of Downtown L.A. and appreciated our friendly salespeople. We always strive to provide excellent customer service, and your feedback means a lot to us. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

August 18, 2024

Great customer service. They helped me from the very begining and was very happy to walk out with my New vehicle. More

by KIMBERLY ZAPATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio castellon
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Aug 20, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and received excellent customer service at Toyota of Downtown L.A. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

August 15, 2024

Thank you very much! 10/10, A+, 100%! Everything is absolutely perfect! I would do business here again! More

by JUSTINHOWARDBOLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. David, Salesperson
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Aug 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that everything was perfect during your experience with us at Toyota of Downtown L.A. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

August 15, 2024

The best dealer, he was super helpful. I appreciate him. He and my dad had long talks about the country they were born in. It was a sweet interaction, we got a good deal, i really wanted t More

by Edith Figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez
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Aug 16, 2024 -

Toyota of Downtown L.A. responded

Thank you, Edith! We’re thrilled to hear you had such a positive experience at Toyota of Downtown L.A. It's wonderful that our team could connect with you and your dad while helping you with your Toyota. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Toyota of Downtown LA Team

August 15, 2024

Excellent salesmanship from Martha. She explained everything from A to Z on what I should expect and what I need to be prepared. Also provided me with detailed instruction on using Toyo More

by newstarting04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha
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Aug 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Martha at Toyota of Downtown L.A. It's wonderful that she was able to guide you through everything and help you feel comfortable with your new vehicle and the Toyota app. We can't wait to assist you again on your next purchase. Enjoy your new car! Sincerely, The Toyota of Downtown LA Team

August 11, 2024

El servicio fue excelente muy atentos y en contra ron lo que Hera correcto y More

by Nicol4s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yessica
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Aug 13, 2024 -

Toyota of Downtown L.A. responded

¡Gracias por tu excelente comentario! Nos alegra saber que recibiste un servicio atento en Toyota of Downtown L.A. y que pudimos atender tus necesidades. Valorizamos mucho tu bienestar y esperamos verte nuevamente en tu próxima visita. ¡Te esperamos! Sinceremente, The Toyota of Downtown LA Team

August 10, 2024

I love the service I was provided with specially from Xiomara she was a big help and as well as Oswald helping me with financial More

by Fnayely91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara and oswaldo
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Aug 13, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Toyota of Downtown L.A. and that Xiomara and Oswald were able to assist you effectively. Your satisfaction is our priority, and we appreciate you highlighting their contributions. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

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