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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,807 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,807 reviews

August 31, 2024

I was well looked after. I would recommend everyone to Downtown Toyota who is looking for a great deal and good service. More

by aztlanshahe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Vega
Sep 03, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Toyota of Downtown L.A. It's great to hear that you found a great deal and that you felt well looked after. We look forward to welcoming you back soon and helping your friends and family with their automotive needs! Sincerely, The Toyota of Downtown LA Team

August 30, 2024

Great experience buying the car from Xiomara Menjvar. And the fact they have Sunday hours for service, I might consider bringing my car in for the maintenance. More

by WOLINERCRAIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xiomara Menjvar
Sep 03, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your great experience with Xiomara at Toyota of Downtown L.A.! We're thrilled to hear that you found the buying process smooth and that our Sunday service hours are convenient for you. We look forward to assisting you with your maintenance needs in the future! Sincerely, The Toyota of Downtown LA Team

August 29, 2024

Friendly knowledge able people who are willing to go above and beyond to help customers get what they want and what works for them. More

by gabbepools13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica & luz
Sep 03, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We appreciate your kind words about our team at Toyota of Downtown L.A. We're delighted to hear that you found our staff friendly and knowledgeable. It's our goal to help our customers find exactly what they need. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

August 22, 2024

I loved the cleanliness of the dealership, the size of it. Everything thing looked pretty new unlike the dealership I normally went to But, what I most liked was the person who took care of me. ALEX w More

by ELISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alez Perez 10 star rating
Aug 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for your feedback, Elisa. We're thrilled to hear that you appreciated the cleanliness and size of Toyota of Downtown L.A. and that Alex provided you with such great service. We understand that it's disappointing not to be able to enjoy your vehicle right away. If there's anything we can do to assist you further, please feel free to reach out. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

August 22, 2024

Our experience was great. We went with our family and we were happy with how fast it was. More

by tnlohsee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Han
Aug 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you and your family had a great time at Toyota of Downtown L.A. and appreciated the quick service. We look forward to welcoming you back in the future! Sincerely, The Toyota of Downtown LA Team

August 21, 2024

Es amable pero no da razón exacta del vehículo perdí mi tiempo y mi dinero porque no me areglaron nada salí muy decepcionado More

by Francisco cedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmie Saucedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Downtown L.A. responded

Gracias, Francisco, por compartir tu experiencia. Entendemos tu decepción y valoramos tus comentarios. En Toyota of Downtown L.A., trabajamos para ofrecer un servicio de calidad y te invitamos a contactarnos directamente para abordar tus preocupaciones. Tu satisfacción es importante para nosotros. Sincereremente, The Toyota of Downtown LA Team

August 19, 2024

Good customer services and friendly salespeople, I had a good experience at the dealer ship More

by ANAMENJIVAR19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Uyehara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Toyota of Downtown L.A. and appreciated our friendly salespeople. We always strive to provide excellent customer service, and your feedback means a lot to us. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

August 18, 2024

Great customer service. They helped me from the very begining and was very happy to walk out with my New vehicle. More

by KIMBERLY ZAPATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio castellon
Aug 20, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and received excellent customer service at Toyota of Downtown L.A. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

August 15, 2024

The best dealer, he was super helpful. I appreciate him. He and my dad had long talks about the country they were born in. It was a sweet interaction, we got a good deal, i really wanted t More

by Edith Figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez
Aug 16, 2024 -

Toyota of Downtown L.A. responded

Thank you, Edith! We’re thrilled to hear you had such a positive experience at Toyota of Downtown L.A. It's wonderful that our team could connect with you and your dad while helping you with your Toyota. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Toyota of Downtown LA Team

August 15, 2024

Excellent salesmanship from Martha. She explained everything from A to Z on what I should expect and what I need to be prepared. Also provided me with detailed instruction on using Toyo More

by newstarting04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha
Aug 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Martha at Toyota of Downtown L.A. It's wonderful that she was able to guide you through everything and help you feel comfortable with your new vehicle and the Toyota app. We can't wait to assist you again on your next purchase. Enjoy your new car! Sincerely, The Toyota of Downtown LA Team

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