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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,828 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,828 reviews

November 15, 2024

They’re very nice people. The dealer is clean. They don’t put pressure for you to buy nothing. The finance department help you a lot the person that help me (Marcell)his an Aw More

by elbacab81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcel Valencia ,Oscar Vega.
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Nov 18, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at Toyota of Downtown L.A. and that Marcell was able to help you with your 2024 Toyota RAV4 Premium. Our team strives to create a pressure-free environment, and it’s wonderful to know that you felt cared for and supported. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new RAV4! Sincerely, The Toyota of Downtown LA Team

November 14, 2024

Professional and courteous service. Full vehicle inventory enabling comparisons and ease of selection. Very favorable and pleasing experience. More

by Ricfeliciano
Recommend Dealer
Yes
Employees Worked With
Shawn: GM
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Nov 14, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a professional and pleasing experience at Toyota of Downtown L.A. It's great to know that our full vehicle inventory made your selection process easier. We appreciate your feedback and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

November 09, 2024

David helped us get a great deal on a new Toyota. We are very satisfied with the service he provided and would work with him again if at all possible. More

by FACUNDOREYES
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David sales person
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Nov 12, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We’re thrilled to hear that you are satisfied with the service provided while securing a great deal on your new Toyota. We appreciate your kind words about David, and we look forward to assisting you again in the future at Toyota of Downtown L.A.! Sincerely, The Toyota of Downtown LA Team

November 06, 2024

Ben is awesome! !! Him and the finance team always take care of me when I buy Toyota More

by Carlos Pelayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Claude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Uyehara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Toyota of Downtown L.A. responded

Thank you for your positive review! We’re thrilled to hear that Ben and our finance team have consistently taken great care of you at Toyota of Downtown L.A. We appreciate your loyalty and look forward to assisting you again for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

November 03, 2024

People in there are nice. They do work with you. They are resourceful and break down all the information you need. More

by Blue
Recommend Dealer
Yes
Employees Worked With
Franklin V
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Nov 05, 2024 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our team at Toyota of Downtown L.A. was able to assist you effectively. We pride ourselves on being resourceful and providing clear information to our valued customers. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

October 21, 2024

I want to start by saying thank you to Ned, he was very helpful. He was able to help us in every way possible and work around our needs. With his customer service I am speechless. I am happy that there is More

by JANNELLEGRANADOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Wollerman
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Oct 23, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ned at Toyota of Downtown L.A. It's great to know that his dedication to customer service made a lasting impression. We appreciate your kind words and look forward to helping you create more memorable moments in the future. Come see us again soon! Sincerely, The Toyota of Downtown LA Team

October 19, 2024

Dealership was great to deal with. Process was quick and easy and Ben Girmay was a pleasure to work with. Ben took his time and made sure I found the vehicle I was looking for. More

by RFELDMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Girmay and Esther - 5 stars
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Oct 22, 2024 -

Toyota of Downtown L.A. responded

Thank you, and we appreciate your kind words! We're thrilled to hear that you had a quick and easy experience at Toyota of Downtown L.A. with Ben. Our team is committed to helping you find the perfect vehicle, and it's wonderful to know that Ben made a positive impact on your visit. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

October 17, 2024

Xiomara as a sales person, she is excellent, but the dealer is not take care the customer Omer no even a bottle of water they offer to me. More

by Manuel Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara sales person
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Oct 18, 2024 -

Toyota of Downtown L.A. responded

Thank you for your review and for sharing your experience. We truly appreciate your kind words about Xiomara and her excellent service. At Toyota of Downtown L.A., we strive to provide a welcoming environment for our customers, and we understand your concerns regarding the amenities during your visit. Your feedback is invaluable and will help us improve our service. We hope to have the opportunity to serve you better in the future! Sincerely, The Toyota of Downtown LA Team

October 11, 2024

Lied to me and tried to make to pay for insurances I said I don’t need from very beginning. Even so going papers man from finance department tried to make me sign what I didn’t need and didn’t want to pay fo More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember
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Oct 14, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us at Toyota of Downtown L.A. Your feedback is valuable, and we want to ensure that our customers feel informed and comfortable with their options. We encourage you to reach out to us directly so we can better address your situation. Thank you for bringing this to our attention. Sincerely, The Toyota of Downtown LA Team

October 07, 2024

Great dilership. Friendly,fast, comfortable inside and very relaxing. Highly recomend to visit to buy your meat Toyota More

by Vlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Toyota of Downtown L.A. and found our dealership friendly and relaxing. We appreciate your recommendation and look forward to welcoming you back for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

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