Toyota of Downtown L.A.

Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She texted me with updates and let me know the exact time the car was done. She sent a Lyft and I was driving away 30 minutes later. More

Quick and Smooth Purchase I dislike making large purchases such as a vehicle and I am happy it was stress free. The staff were helpful, attentive, and polite. I definitely reco I dislike making large purchases such as a vehicle and I am happy it was stress free. The staff were helpful, attentive, and polite. I definitely recommend it. More

My review Friendliness, cleanliness, knowledgeable, willing ness to listen to our needs, trying to accommodate to our requests, polite, pricing is especially im Friendliness, cleanliness, knowledgeable, willing ness to listen to our needs, trying to accommodate to our requests, polite, pricing is especially important to us, overall an A rating experience, no doubt about it. More

Ray Is Awesome! This experience was great due to my sales person, Ray Lewis. He was nice, personable and fair. He was a pleasure to work with and I would highly rec This experience was great due to my sales person, Ray Lewis. He was nice, personable and fair. He was a pleasure to work with and I would highly recommend him to anyone! More

Elmer Herrera Great Customer Service Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a l Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a lot of knowledge about the car that we got. Thank you Elmer you ROCK 👍 More

5 stars great customer service Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge me, provided Lyft rides from and to the dealership.Great customer service. Thank you again Michael Briseno More

Marvelous Michael! It's rare to find that small town mechanic shop vibe in a big city and even at most dealerships. Michael has been extraordinary in communication and s It's rare to find that small town mechanic shop vibe in a big city and even at most dealerships. Michael has been extraordinary in communication and scheduling when it comes to my car service needs. He makes sure everything is taken care of and my car always comes back happy! You'd be not only getting your car serviced, but doing yourself a service to use Mike as your contact man for your Toyota's needs in LA. Thanks Mike! More

Best experience so far My experience with Mr Briseno has been my best experience so far with any dealer staff. He keep in touch with me, informing me the process of my car e My experience with Mr Briseno has been my best experience so far with any dealer staff. He keep in touch with me, informing me the process of my car each time. I had to make multiple trips the same day I wanted my fixed. Mr Briseno made sure I rode with Lyft to run all my errands. I didn’t even miss the fact I didn’t have my car with me all day. He’s very compassionate. More

Customer service I received excellent customer service. Desde que vi anuncios en Facebook quede interesada. Rápido recibí una llamada del dealer Toyota y fue Marta. Me I received excellent customer service. Desde que vi anuncios en Facebook quede interesada. Rápido recibí una llamada del dealer Toyota y fue Marta. Me gusto mucho el servicio que me brindo Marta a mi hermana y a mi. More