Toyota of Downtown L.A.

If I could give a 0 to the dealership I would do it , I have tried to calling the manager (sales department) because I still need answers of how my truck was stolen inside the parking structure and it was have tried to calling the manager (sales department) because I still need answers of how my truck was stolen inside the parking structure and it was found on the 2 floor . I have a police report the truck was found between the newer cars . I went inside to ask for a car but even before getting my credit check the manager that was helping she wanted no less that 5,000 of down payment . They saw me so worry and running with my kids and were so careless . I have asked for them to check the cameras to see how they managed to move my car turn it on , I had my car keys with me all the time . I need an apology from them and take responsibility of how they handle business. More

Professional atmosphere and very clean environment. Quick and easy process staff was very helpful. Overall great experience. Quick and easy process staff was very helpful. Overall great experience. More

Well the salesperson was a nice person he helped me get the car but the guy from financial wasn't good because he didn't explain about the financial also the payment a month is not fair the car but the guy from financial wasn't good because he didn't explain about the financial also the payment a month is not fair More

I was able to test drive a couple of SUV’s there on the lot and while i liked them both i still kind of had a little picture in my head of that beautiful hybrid rav4 i saw. Joe asked me about the rav4 and lot and while i liked them both i still kind of had a little picture in my head of that beautiful hybrid rav4 i saw. Joe asked me about the rav4 and if i liked it but the financing part i told him scared me. He ran numbers with me and let me test drive to check it out just in case. I loved it so much i was happy to test drive something i actually could say i loved. As i almost walked away after shaking hands without feeling pressured at all…i walked back to tell joe and Xiomara i wanted it!! I felt like they were genuinely rooting for me to want what i want and make sure it makes sense for me too. Super happy. Thank you. More

I've been a customer since I purchased my Toyota in 1997. Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfail Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfailingly helpful. He's earned my trust, and I rely on him the way I rely on my doctor. More

She was nice and responsive to questions I had. Overall, it was nice experience with the dealership as the dealer, Johana, was willing to listen and provide the offer that would meet our requiremen Overall, it was nice experience with the dealership as the dealer, Johana, was willing to listen and provide the offer that would meet our requirements. More

Very good Dealer is very kind and good Dealer is very kind and good. I want to introduce another customer. kind and good. I want to introduce another customer. More

Adeline was super warm and caring. She listened and asked all the right questions to find the perfect fit for me based on my likes, needs and wants. The closing team, she was so carin She listened and asked all the right questions to find the perfect fit for me based on my likes, needs and wants. The closing team, she was so caring, and looked out for my needs and customized for a overall great fulfillment to my family to fit my budget needs. I'm grateful, that God lead me here, you girls were Amazing. More

Excellent services helpful, very professional Thank you Felipe for all your help and patience try cars having you walked back and forth to get the keys. Felipe for all your help and patience try cars having you walked back and forth to get the keys. More

Simple, Friendly, Fast, excellent customer service. their service was excellent. They had plenty of options to choose from, and they went above and beyond to help me the service was very fast as well. their service was excellent. They had plenty of options to choose from, and they went above and beyond to help me the service was very fast as well. More