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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,814 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,814 reviews

February 10, 2024

Good service. Excellent customer service. They treated me as I think i diserve. Good job. More

by Rupertofernandez.69
Recommend Dealer
Yes
Employees Worked With
Alexi
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Feb 13, 2024 -

Toyota of Downtown L.A. responded

Ruperto, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

Feb 13, 2024 -

Rupertofernandez.69 responded

THANK YOU!...,YOU GUYS ARE SO NICE...GOOD JOB!

February 06, 2024

He is friendly and take care of me so nice I highly recommend him to my friends More

by golfkrid
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 08, 2024 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Toyota of Downtown LA Team

February 04, 2024

If you need your car serviced. Find Gary. He’s a trustworthy individual which is hard to find in this industry. He was so helpful during the service and went above and beyond to me More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Toyota of Downtown L.A. responded

Colin, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Gary went above and beyond during your visit. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

February 02, 2024

Great customer service made us feel welcome and at home. Allowed us voice our own opinion. I would recommend her for any future customer. More

by LUISMANZO61
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Feb 05, 2024 -

Toyota of Downtown L.A. responded

We really appreciate the kind recommendation, Luis. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

February 02, 2024

I WILL Definitely come back Very professional staff Truly exceptional work. Very happy Outstanding service More

by Rolojvargas
Recommend Dealer
Yes
Employees Worked With
Xiomara Menjivar
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Feb 05, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

February 02, 2024

Overall great experience but car buying shouldn't take so long it takes several hours even after the deal is reached More

by Fusebox20
Recommend Dealer
Yes
Employees Worked With
Idk (I'm horrible with names but she was a young Latina woman.)
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Feb 06, 2024 -

Toyota of Downtown L.A. responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer experiences, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

January 31, 2024

Alex is a good advisor when you ask him a question he’s very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Toyota of Downtown L.A. responded

Michael, thank you for the awesome feedback! You're right, Alex is an excellent service adviser and I appreciate all he does for us! I am very happy to hear that he was there to provide you with great service. Please feel free to contact me if you would like to further discuss any concerns. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

January 30, 2024

The moment I walked in, boss man Joe welcomed us in, he directed his team to find the perfect salesman to take care of my family and I. Marcel who was extremely helpful and nice. He asked what features I'm More

by Jackieargueta9
Recommend Dealer
Yes
Employees Worked With
Marcel
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Feb 01, 2024 -

Toyota of Downtown L.A. responded

Jackie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Downtown L.A.. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Toyota of Downtown LA Team

January 27, 2024

Amazing experience. I will be recommending my family and friends here. Amazing. Amazing experience overall. More

by Parks.gonzalezm
Recommend Dealer
Yes
Employees Worked With
Jose Escobar
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Jan 30, 2024 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Parks.gonzalezm. Sincerely, The Toyota of Downtown LA Team

January 25, 2024

Bought a bmw 37ooo miles pre owned 25000$ shipped to ny took 22 days to get plates finally got plates and needs valve cover gaskets so thanks for the lemon More

by cory_mercurio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback, Cory. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

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