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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,807 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,807 reviews

February 16, 2024

Such a pleasant experience! Out of all my Toyota purchases this dealership made it so simple and quick More

by Gmatt530
Recommend Dealer
Yes
Employees Worked With
Norma
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Feb 20, 2024 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Toyota of Downtown LA Team

February 15, 2024

He has great attention, he was very efficient, and the process was very fast. The dealership provided efficient, attentive, and consistently satisfactory service, ensuring a streamlined and great experien More

by Marielarmzack
Recommend Dealer
Yes
Employees Worked With
Frank Rivas
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Feb 20, 2024 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

February 10, 2024

Great customer service made my experience very great, easy and fast. He listened to what I was asking him for what I was looking for and worked with me to get it. More

by karlajanelly20
Recommend Dealer
Yes
Employees Worked With
Jose Antonio
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Feb 13, 2024 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Karla! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

February 10, 2024

Good service. Excellent customer service. They treated me as I think i diserve. Good job. More

by Rupertofernandez.69
Recommend Dealer
Yes
Employees Worked With
Alexi
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Feb 13, 2024 -

Toyota of Downtown L.A. responded

Ruperto, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

Feb 13, 2024 -

Rupertofernandez.69 responded

THANK YOU!...,YOU GUYS ARE SO NICE...GOOD JOB!

February 06, 2024

He is friendly and take care of me so nice I highly recommend him to my friends More

by golfkrid
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 08, 2024 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Toyota of Downtown LA Team

February 04, 2024

If you need your car serviced. Find Gary. He’s a trustworthy individual which is hard to find in this industry. He was so helpful during the service and went above and beyond to me More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Toyota of Downtown L.A. responded

Colin, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Gary went above and beyond during your visit. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

February 02, 2024

Great customer service made us feel welcome and at home. Allowed us voice our own opinion. I would recommend her for any future customer. More

by LUISMANZO61
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Feb 05, 2024 -

Toyota of Downtown L.A. responded

We really appreciate the kind recommendation, Luis. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

February 02, 2024

I WILL Definitely come back Very professional staff Truly exceptional work. Very happy Outstanding service More

by Rolojvargas
Recommend Dealer
Yes
Employees Worked With
Xiomara Menjivar
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Feb 05, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

February 02, 2024

Overall great experience but car buying shouldn't take so long it takes several hours even after the deal is reached More

by Fusebox20
Recommend Dealer
Yes
Employees Worked With
Idk (I'm horrible with names but she was a young Latina woman.)
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Feb 06, 2024 -

Toyota of Downtown L.A. responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer experiences, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

January 31, 2024

Alex is a good advisor when you ask him a question he’s very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Toyota of Downtown L.A. responded

Michael, thank you for the awesome feedback! You're right, Alex is an excellent service adviser and I appreciate all he does for us! I am very happy to hear that he was there to provide you with great service. Please feel free to contact me if you would like to further discuss any concerns. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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