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Toyota of Downtown Chicago
Chicago, IL
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 23, 2026
Unresponsive management and unpaid trade-in funds
post-statutory limit
Selling my 2020 RAV4 to Toyota of Downtown Chicago turned into an operational nightmare. After taking physical possession of
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by JonD
Employees Worked With
Other Employees :
Tom O'Malley
January 29, 2026
This is hands down one of the worst service experiences
I’ve ever had.
I had a CONFIRMED APPOINTMENT and when I arrived, the SERVICE DOORS WERE CLOSED. No sign. No notice. No warning. I stood outside in
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by Imvahorasubhan
Employees Worked With
Onas
November 26, 2025
I'm very close to the dealership so I can work home I
like that but the work is good on my car so I trust there work
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by Charmaino123@yahoo.com
Employees Worked With
Sylvester Jackson
Dealership Inventory (218 Vehicles)
