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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,384 Reviews

2,383 Reviews of Toyota of Des Moines - Service Center

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June 15, 2024

Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. More

by YOUNG.JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 15, 2024

I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 15, 2024

Fast and nice people take very good care of customer makes me fill very comfortable More

by 6dsy2sfzrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 15, 2024

Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More

by DAKING35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 15, 2024

Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More

by rgfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

June 14, 2024

They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M More

by BARBARAROSST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know who serviced my car
Jun 14, 2024 -

Toyota of Des Moines responded

Sounds fantastic! We're happy you loved the convenient pick-up & service. See you next time at Toyota of Des Moines!

June 14, 2024

Thank you for being there and doing your job completely, .timely and in a friendly manner More

by CHAMBERSJM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

June 14, 2024

Great service. Jose was helpful and got me a quote quickly. The service communication and video of findings with recommendations was great. More

by Dan hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 17, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

June 14, 2024

I love the video formy car inspection. It is fantastic. I wish the battery could have 3 year full warranty like Sam's club. More

by DIANNEDAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

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