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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,317 Reviews

3,317 Reviews of Toyota of Des Moines - Service Center

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February 05, 2025

Every time we have taken our company vehicle to your dealership it has been a great service More

by RLMIKESELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I was surprised to have to wait 2 hours for an oil change, tire rotation and cabin filter.... The cabin filter was suggested by the service representative after one hour and after I agreed to that, it More

by mathteacher365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Went there for routine maintenance. They were ready on time and were courteous and finished in a reasonable time. No surprises and well done. More

by CRAIG.MARILYN.M
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
February 05, 2025

I was treated with great respect, and I was very pleased with everything. Everyone was very friendly and professional. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I’ve been buying Toyota’s since 1975. Why?…quality! Why this shop, honesty, integrity and quality. I now live near Winterset and tried to save some miles by having a local shop do mainten More

by sblackdsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The folks out in the shop!
February 04, 2025

Friendly staff. Great location with easy access. My car was serviced in a timely manner. More

by M.STRATTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I find it easy to get an appointment and service is prompt. Service reps are friendly and helpful. There Are comfortable places to wait and I can get in and out in a reasonable time. More

by meschachtlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Always friendly and courteous. Really helps out that they can pick it up while I’m at work and bring it back to me so I don’t have to spend a day off sitting there waiting More

by MAFROG69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
February 04, 2025

They are trustworthy and proactive. I feel like they do a thorough job and are friendly. More

by BRIAN.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Efficient and courteous. But, I don't have the required fifthteen words for this review.p More

by JRCLARK247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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