Toyota of Des Moines - Service Center

The response to my issue was a little underwhelming. Brand new vehicle and my brakes squeak Most every time I back up after starting the vehicle. I was told that this is just a Toyota thing. I owned a Brand new vehicle and my brakes squeak Most every time I back up after starting the vehicle. I was told that this is just a Toyota thing. I owned a 4Runner for three years and never had an issue. It would be nice to have this issue fixed on a $60k + vehicle. More

During my trip across the nation, I had to make an emergency stop at this dealership. My vehicle was immediately taken in for an inspection; problem fixed; back on the road in hours. I received prom emergency stop at this dealership. My vehicle was immediately taken in for an inspection; problem fixed; back on the road in hours. I received prompt and professional service. Thank you. More

The service was prompt and courteous. I like that there were coffee and doughnuts, too. I like that there were coffee and doughnuts, too. More

I feel like in my experience Toyota always gives good service and I trust them. service and I trust them. More

I have a tire that has had a slow leak since I bought it. After several trips, they have yet to fix it. After several trips, they have yet to fix it. More

This was my first time bringing in my new car in for its first oil change, so didn’t really know what to do! They made me feel right at home and answered all my questions . It was such a smooth and pleasant first oil change, so didn’t really know what to do! They made me feel right at home and answered all my questions . It was such a smooth and pleasant experience! More

Very professional got the work done on time appreciated your honesty Great customer service I can’t say enough good about them your honesty Great customer service I can’t say enough good about them More

They are courteous and helpful. They got my oil change done in under a hour. They got my oil change done in under a hour. More

Service was great, did not have to wait, greeted right when I came in,answered questioned I had, when I came in,answered questioned I had, More

I am not pleased what's my purchase? They told me that there was a DVD in the vehicle. They told me that heated seats they told me it was gonna be a bright blue. There's so many things They told me that there was a DVD in the vehicle. They told me that heated seats they told me it was gonna be a bright blue. There's so many things that are not here that were set and i'm paying a lot of money for this vehicle for it not to have it in it. Really wish I would have just waited. I don't think the john really knew what he was talking about when he was showing us stuff about the cars or vans. If I, could, I just bring it back. They were all very nice, but they're not very good about telling you the truth about the vehicle, and that means a lot when you think you're getting something else instead of what you're stuck with More