3,316 Reviews of Toyota of Des Moines - Service Center
I feel that everyone is eager to please the work is always explained to the customer they provide pick up and delivery which is very important to me always explained to the customer they provide pick up and delivery which is very important to me More
Like how they work my car in for service if I'm able to drop it off at beginning of the day instead of waiting week or two to get a service. drop it off at beginning of the day instead of waiting week or two to get a service. More
Courteous and honest. Work is explained and questions answered. Great service is the reason I purchased my last car from Toyota although I love my car. It's my second Avalon. answered. Great service is the reason I purchased my last car from Toyota although I love my car. It's my second Avalon. More
Employees should have been more diligent in wearing masks... free car wash is kind of a joke not really very good but still free. none the less.. masks... free car wash is kind of a joke not really very good but still free. none the less.. More
Mike Lebeda is a great Service Advisor. I have worked with him for a number of years. The video by the service repair person was very informative. The person that pointed out where my car was parked w with him for a number of years. The video by the service repair person was very informative. The person that pointed out where my car was parked was so polite and open my door for me. Very nice! More
The service staff is always pleasant and easy to work with. Appreciate the updates and service recommendations on my vehicle. They’re always willing to accommodate my wishes. with. Appreciate the updates and service recommendations on my vehicle. They’re always willing to accommodate my wishes. More
Without an appointment, I drove in an emergency as my Camry was LOW on oil. (Note to Toyota; why not a dashboard light to indicate low oil level) Not only were they able to rotate tires, but I needed ne Camry was LOW on oil. (Note to Toyota; why not a dashboard light to indicate low oil level) Not only were they able to rotate tires, but I needed new brakes on both axels. I was in/out in under 3 hrs. As always great service. I'll be in the market for my 6th Toyota soon. More
They always are very good to us when we come in to get any service. We had an 8:am appointment they took us right in. Overall very happy with Toyota of Des Moines. any service. We had an 8:am appointment they took us right in. Overall very happy with Toyota of Des Moines. More
Service staff was very courteous. I arrived at 12:00 noon per my appointment and was greeted promptly. Service was completed in the estimated time. noon per my appointment and was greeted promptly. Service was completed in the estimated time. More
I was well taken care of when I brought my Sequoia in for its 30,000 checkup. The tires were rotated and my tech found that I needed my cabin filter changed and I was able to communicate through text to Jo its 30,000 checkup. The tires were rotated and my tech found that I needed my cabin filter changed and I was able to communicate through text to Joseph James, my service advisor to proceed with changing the filter. Fast, efficient quality service department. More