Toyota of Des Moines - Service Center

Routine oil change Trust Toyota....loved the car wash and everything went very smoothly. Coupon came in mail day it was done, you honored it and credited my acct! Trust Toyota....loved the car wash and everything went very smoothly. Coupon came in mail day it was done, you honored it and credited my acct! More

Express Lube - Quick Service Brought my 4-Runner in for 125,000 service. No issues. Comfortable waiting area, good coffee, and a free car wash! Wish they still had the punch ca Brought my 4-Runner in for 125,000 service. No issues. Comfortable waiting area, good coffee, and a free car wash! Wish they still had the punch card for oil changes. Becky Boatman was great!! More

First 5000 mile oil change and maintenance The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership wa The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership was clean and accommodating. More

Recall Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK. More

Prompt service, friendly staff I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. More

Issue not resolved Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My only problem with the service department and the reason I will not always recommend the company (Toyota Inc. and Toyota Des Moines) to my friends is the ongoing problem with my AM radio. It has not worked since the day the car was delivered. The radio was replaced a couple of times. Travis and his employees work diligently to repair it but nothing worked. While I like both of our Toyotas I will never buy another one. My poor ratings of the service department are based on the radio issue. My last appointment with Dave for routine service was just fine. More

oil change and inspection Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. More

Toyotas are reliable My family has purchased many Toyotas from Toyota of Des Moines. The service is good and the service department exceptional. I expect to buy My family has purchased many Toyotas from Toyota of Des Moines. The service is good and the service department exceptional. I expect to buy my next car at Toyota of Des Moines More

New tires Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. More

excellent - took great care of me & my car --- Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... to Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... took great care of me More