2,952 Reviews of Toyota of Des Moines - Service Center
Oil change and tire rotation I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to a I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to and away; what a pain. More
Friendly, Efficient, Competent Service Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than t Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than the service consultant had estimated, and, while the price seemed a bit high to me, the service consultant told me up front what it might be. It came in a bit lower. More
Great Service Team The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certifi The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certificate with the service. More
Great job! We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have help We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have helped us, but honestly, they were too busy making sure we had everything taken care of that we needed. More
Camry 12 For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating a cookie. More
Car Maintenance Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to l Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to listen and answer questions. More
90,000 Mile Service Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get it done. My surprise was that they were able to work straight through and get it done quickly, thanks in part that is to another person's vehicle having to wait on a part. My service writer explained the service and answered all of my questions to my satisfaction. Thank you Toyota of Des Moines and your team of professionals! Vern More
Always know what to expect 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall rep 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall replacement of a sensor? That has been ordered and will be taken care of next week. More
Excellent service department Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online was easy. Have yet to be dissatisfied with any service appointment over the last 5 years. More
Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More