Toyota of Des Moines - Service Center

Great service as promised! Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service staff are highly professional, patient, and friendly. I would always come back for their services. More

Software update for 2017 Highlaner transmission I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted sm I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted smoothly, and had no problem finding the right gear. More

Quick, courteous, efficient I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebe I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebeda was helpful and friendly, as always. He explains things thoroughtly and gives good guidance. The wait was short, and the coffee is good, too. More

Outstanding service Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota r Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota rocks More

Ian Davis is fantastic Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I know with a Toyota to work with him. More

Great service Mike was able to fit me in on a busy Saturday for my service work after the parts were received. That extra step was very much appreciated. Mike was able to fit me in on a busy Saturday for my service work after the parts were received. That extra step was very much appreciated. More

Excellent service all around I've been doing business with the dealership for 20 years have purchased many vehicles threw Ken Bright, Cass and Mike are very helpful in the service I've been doing business with the dealership for 20 years have purchased many vehicles threw Ken Bright, Cass and Mike are very helpful in the service department More

In and out reasonably FAST I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally informed of everything that was being done with my car via a video link which was easy to install on my smart phone, even saw final billing in which suggestions were made and my input was followed. When done, the cashier, Summer, was very helpful in the paying and check out process. A great dealership. Try it. More

Great experience as always Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpf Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpful and will continue to service vehicle at Toyota of Des Moines. More

part available so installed I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a service manager to talk through the reason to ensure the part would be in stock. Thankfully it was. More