Toyota of Des Moines - Service Center

Professional and timely. Professional and timely service. I arrived for appointment and was out in less than an hour. I feel I received good value for the services provided. Professional and timely service. I arrived for appointment and was out in less than an hour. I feel I received good value for the services provided. More

Check over my vehicle at a 5,000 mile interval The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing new tires. Thanks. More

Experts Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are professional, friendly and courteous. Great to find a dealership that is focused on customer service. More

Side Door Recall I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this way at Toyota of DM and this has built a great level of trust. More

normal service Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old orig Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old original equipment. I had then replace it now. More

Unexpected problem that was solved in a very timely manner. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Repair was completed in a very timely manner. More

Oil change Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m com Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m comfortable or probably be charged 130$ at Toyota More

Fantastic! Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To” guy when you need any service and or maintenance function performed on your Toyota. More

Service Department! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments! If he is not working, I wait until he returns to schedule our appointments!😌 More

service was great Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer More