Toyota of Des Moines - Service Center

Superior Service I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor rea I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor reapplied to the exterior of the vehicle. While there, I wanted to also have the interior of the vehicle looked at because I was dissatisfied with the auto armor coverage of the interior fabric. The seats had stains and looked splotchy. Jamie kept me informed about the progress of the work. The vehicle was cleaned and auto armor reapplied both inside and out. it looks like a new vehicle again. I was very impressed with the quality of the work and the courteousness of the Toyota staff that helped me. I will continue to purchase Toyota vehicles and deal with Toyota of Des Moines because of my positive experiences with them over the years. More

Great Service Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle w Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle was ready when promised. More

Brought Highlander in for a check on gas cap door not functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. More

Look Time Customer Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. More

Very good experience. Simple visit- just a tire rotation Very good experience. Simple visit- just a tire rotation and inspection, but was in and out quickly at appointment time. There were also cookies in t Very good experience. Simple visit- just a tire rotation and inspection, but was in and out quickly at appointment time. There were also cookies in the waiting room-bonus! More

Always an easy visit. always easy to work with, and they always accomadate my needs. The employees are always friendly, If you have any questions they help anyway they can. always easy to work with, and they always accomadate my needs. The employees are always friendly, If you have any questions they help anyway they can. More

Excellent, friendly service We were on a trip from Georgia to visit our daughter. We found a problem with our car and stopped by without an appointment. Our car was quickly loo We were on a trip from Georgia to visit our daughter. We found a problem with our car and stopped by without an appointment. Our car was quickly looked at to evaluate the problem. It was then taken back to the shop and fixed within an hour and a half. Great friendly service at a very reasonable price. Only wish we lived close enough to bring our car here all of the time. More

Very good service experience with Dave. He is very polite and friendly. Appreciate the discussion with him on service need. Hope to continue to do the service with him. and friendly. Appreciate the discussion with him on service need. Hope to continue to do the service with him. More

Great Service Great service experience. The service rep explained what work was completed and when I would need to return for my next service. He also answered se Great service experience. The service rep explained what work was completed and when I would need to return for my next service. He also answered several questions I had about the operation of the vehicle. More

Vehicle repair Always great service very friendly and understanding been doing business with Toyota of Des Moines and Ken Bright for 20 years Cass Cupp is very helpf Always great service very friendly and understanding been doing business with Toyota of Des Moines and Ken Bright for 20 years Cass Cupp is very helpful in the service department More