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3,317 Reviews of Toyota of Des Moines - Service Center
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September 26, 2023
Quick and easy service. Emily was very quick to get back with me about any concerns and questions, too. Emily was very quick to get back with me about any concerns and questions, too. More
by kevinegift
Verified CustomerEmployees Worked With
September 26, 2023
The person that helped me was very kind and knowledgeable on the maintenance of my truck. She translated what my next appointment would entail. on the maintenance of my truck. She translated what my next appointment would entail. More
by a.sourjs
Employees Worked With
September 24, 2023
Clean, well run and staffed dealer. I bought my RAV4 here in 2007 and have been happy with the service in the ensuing years and almost 150,000 miles later. I bought my RAV4 here in 2007 and have been happy with the service in the ensuing years and almost 150,000 miles later. More
by rclark8891
Employees Worked With
Robert Schulz
September 24, 2023
Great service. I won't take my vehicle anywhere else. Keep up the good work. I won't take my vehicle anywhere else. Keep up the good work. More
by MAHANSON01
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
July 10, 2023
Steve Hennigan did an amazing job getting me the Highlander I have been wanting! Made everything go smoothly! Highlander I have been wanting! Made everything go smoothly! More
by Marypowers
Employees Worked With
June 21, 2023
PJ Caffrey is the Best in the Business. He strives for 100% customer satisfaction each and every sale. Des Moines Toyota is our dealer for Life! He strives for 100% customer satisfaction each and every sale. Des Moines Toyota is our dealer for Life! More
by Scott Cretors
June 21, 2023
I’ve known PJ for years and he is a high quality person who really cares about what his customers want and need. I would buy a car from him without hesitation. Toyota of Des Moines is a great place to do b who really cares about what his customers want and need. I would buy a car from him without hesitation. Toyota of Des Moines is a great place to do business and I have always felt like I was treated fairly every time I go there. More
by Tim Ford
Employees Worked With
February 13, 2023
My vehicle is a RAV 4 involved in the recall. I’ve had the WORST experience with the service department merely trying to make an appointment. The phone rings forever, then the person initially an I’ve had the WORST experience with the service department merely trying to make an appointment. The phone rings forever, then the person initially answering was rude and unhelpful! I was told she couldn’t even leave a message for the scheduler, Lisa, to return my call without the full VIN number. Called again and another much more helpful person said that Lisa was gone but she would leave a message. My call was not returned the next business day. I tried to go on-line to schedule as that was a listed option on the postcard, but no, it’s not really. Called again this morning and again, the phone rang forever! The person answering was very short and not helpful. Said she would leave a message for Lisa. I’m quite l surprised and disheartened by this experience. More
by Allisoncain1962
Employees Worked With
Maria
November 14, 2022
Always feel welcome and very satisfied when getting my vehicle serviced at Toyota of Des Moines. I know I may pay more for dealerships than I would at a local garage, however, having certainty that the wo vehicle serviced at Toyota of Des Moines. I know I may pay more for dealerships than I would at a local garage, however, having certainty that the work and materials are certified gives me a great deal of satisfaction. More
by Vern B.
October 08, 2022
Came in for the 40,000 mile service on my 4 Runner. Perfect - as always. The service was completed quicker than I expected. Thanks so much for a non-stressful experience. Perfect - as always. The service was completed quicker than I expected. Thanks so much for a non-stressful experience. More
by tadbert666
Employees Worked With
Robert
