Toyota of Des Moines - Service Center

Came earlier for oil change but Tacoma had a recall, rescheduled at Ian’s advise since I didn’t have time that day. All worked out well. rescheduled at Ian’s advise since I didn’t have time that day. All worked out well. More

They told us we didn’t need an expensive repair & just a minor adjustment. We appreciate the quality diagnosis & honesty. Thank you Ian & Sevice Team. minor adjustment. We appreciate the quality diagnosis & honesty. Thank you Ian & Sevice Team. More

New in town and this was myfirst visit. Appreciate being able to schedule service in a short amount of time. Everyone I came in contact was very professional. Also liked free Car wash with visit! able to schedule service in a short amount of time. Everyone I came in contact was very professional. Also liked free Car wash with visit! More

I received a call from dealership telling me I had a service light on. I hadn’t even noticed. Really appreciated the attentive service. My service representative was also very polite and helpful. service light on. I hadn’t even noticed. Really appreciated the attentive service. My service representative was also very polite and helpful. More

Everyone in Sales and Service is helpful and eager to please. Love the diagnostic video of my car that was sent to me while waiting for oil change and tire rotation. Expected to wait an hour but was in a please. Love the diagnostic video of my car that was sent to me while waiting for oil change and tire rotation. Expected to wait an hour but was in and out in 30 minutes. Amazing! More

I feel that everyone is eager to please the work is always explained to the customer they provide pick up and delivery which is very important to me always explained to the customer they provide pick up and delivery which is very important to me More

Like how they work my car in for service if I'm able to drop it off at beginning of the day instead of waiting week or two to get a service. drop it off at beginning of the day instead of waiting week or two to get a service. More

Courteous and honest. Work is explained and questions answered. Great service is the reason I purchased my last car from Toyota although I love my car. It's my second Avalon. answered. Great service is the reason I purchased my last car from Toyota although I love my car. It's my second Avalon. More

Employees should have been more diligent in wearing masks... free car wash is kind of a joke not really very good but still free. none the less.. masks... free car wash is kind of a joke not really very good but still free. none the less.. More

Mike Lebeda is a great Service Advisor. I have worked with him for a number of years. The video by the service repair person was very informative. The person that pointed out where my car was parked w with him for a number of years. The video by the service repair person was very informative. The person that pointed out where my car was parked was so polite and open my door for me. Very nice! More