Toyota of Des Moines - Service Center

Nice and honest people I had come in for a service that I know I didn't really need but wanted to take advantage of a sale going on. Brian was honest and showed me why I did I had come in for a service that I know I didn't really need but wanted to take advantage of a sale going on. Brian was honest and showed me why I didn't need the service and explained that I could go for another year before needing new tires. I really appreciated his honesty and taking the time to show me why I didn't need the service. More

Good service department Took the car in for for the recall and had them also had them do any 15,000-mile service that might be required. Turns out it was on a tire rotation. Took the car in for for the recall and had them also had them do any 15,000-mile service that might be required. Turns out it was on a tire rotation. It took them about an hour and a half for the repair. The waiting room is comfortable with enough room to social distance. Best thing, they didn't charge for the tire rotation! More

recall on my car Picked up my car on time brought it back in a very reasonable time, and there was no charge. The girl was very friendly. I am thrilled I didn't have Picked up my car on time brought it back in a very reasonable time, and there was no charge. The girl was very friendly. I am thrilled I didn't have to sit in the waiting room until the care was fixed with this virus going on. More

in and out in 15 minutes Friendly, prompt, flexible. Great Service!!! I simply needed new wiper blades and air filters for the car. I was there 15 minutes at the most. Friendly, prompt, flexible. Great Service!!! I simply needed new wiper blades and air filters for the car. I was there 15 minutes at the most. More

tire rotation Anytime I bring my car in for service the employees are polite, helpful, willing to answer all my questions and explain what I don't understand. Anytime I bring my car in for service the employees are polite, helpful, willing to answer all my questions and explain what I don't understand. More

Air bag recall Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in the waiting area which I appreciated. More

Excellent Very good service. I really appreciate Ian Davis. He is so helpful and kind. I was impressed with pick up and delivery service. They take good ca Very good service. I really appreciate Ian Davis. He is so helpful and kind. I was impressed with pick up and delivery service. They take good care of me and my car. More

Great experience with everything. Great experience with everything and everyone at the dealership, they got me in right away, got the car fixed within a day and at a great price. Great experience with everything and everyone at the dealership, they got me in right away, got the car fixed within a day and at a great price. More

You had major repairs done to my truck very fast!!! And it appears to be perfect!! Thank you for the great service!! I will use your service department again. it appears to be perfect!! Thank you for the great service!! I will use your service department again. More

On time efficient service Always had great new car and routine vehicle service. Clean comfortable waiting areas. The video review of service is a very good way to know that yo Always had great new car and routine vehicle service. Clean comfortable waiting areas. The video review of service is a very good way to know that your vehicle has been diagnosed and treated appropriately in near real time. More