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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,335 Reviews

2,335 Reviews of Toyota of Des Moines - Service Center

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May 02, 2018

good to excellent I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEA More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, jerry. We appreciate you sharing your experience with us. We certainly do value your feedback. Thank you for your continued business.

April 30, 2018

helpful flexibility i had to go out of town but really needed to have an oil change first. toyota told me to come before noon and they would work me in. i was on my way i More

by Dick4465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't see their pictures above.
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, Dick4465. Thank you for taking the time to share your experience at our dealership. We appreciate your business.

April 30, 2018

Review of new tires put on Service was much quicker than expected. I am Very satisfied with the work that was done. Service guy was very friendly and cordial and helpful. More

by jhjhjhjhjhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, jhjhjhjhjhj. We are happy to know your were able to get your car quickly serviced at our dealership. Thank you for your business!

April 30, 2018

Serviced my car sooner than scheduled!! I had intended to do an overnight drop off for an oil change and tire rotation, but they went ahead and did the service on the spot to save me extra t More

by drewmoore00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jul 02, 2018 -

Toyota of Des Moines responded

Thank you for your review, drewmoore00. We appreciate your kind feedback and your business.

April 30, 2018

Service visit As always, I was met with a smile and courtesy. The length of my stay was not long and when my service was completed everything was explained for me More

by Kallen perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Jul 06, 2018 -

Toyota of Des Moines responded

Hello, Kallen perry. Thank you for taking the time to share your experience with us. We appreciate your business.

April 30, 2018

Great service I went in for a scheduled service for maintenance. I am impressed with the facility especially from being greeted immediately to when my vehicle was p More

by rub doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 06, 2018 -

Toyota of Des Moines responded

Thanks for your review, rub doctor. We appreciate you taking the time to share your feedback us. Thank you for your business.

April 30, 2018

Great service, always! We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always trie More

by DYarushkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, DYarushkin. Thank you for taking the time to share your feedback with us. We appreciate your continued business.

April 29, 2018

Oil change I went in for an oil change and to have them checked a plastic piece underneath my car that had come undone after hitting a pothole. He helped me imme More

by Deborahp554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hawkins number 1651
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, Deborahp554. Thank you for taking the time to share your experience with us. We appreciate your business.

April 26, 2018

Dependable good service I went for a routine oil change and mentioned that I had 2 tires with slow leaks. They discovered a nail in each tire and fixed both. I love that I ca More

by abbaschild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, abbaschild. Thank you for taking the time to share your experience with us. We appreciate you feedback and your business.

April 23, 2018

Great service! I took my car in to get the cruise control fixed and to have a new battery installed. Unfortunately, they couldn't fix the cruse control but they did More

by Catbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Toyota of Des Moines responded

Thank you for sharing your experience, Catbert. We appreciate your business.

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